At Maersk, we are on a mission to simplify E-Commerce and create a connected world. Our team, Maersk Ecommerce Team, is responsible for shaping the future of Ecommerce logistics. Our portfolio includes game-changing products such as International Parcel, Domestic Parcel Spot, Returns, E-commerce Fulfilment Network, and E-commerce as a Service.
Role:
As a Global Business Product Manager, you will oversee the product's P&L and manage key business metrics to ensure financial health with different regional product managers (NAM;EUR;APA;EMEA). Your role includes crafting a clear product vision and roadmap, planning and executing go-to-market (GTM) strategies, and engaging in product discovery with customers to identify needs and opportunities. Additionally, you will conduct market research to stay informed about industry trends and competitor activities, enabling you to make strategic decisions that drive product success.
Additional Responsibilities:
Collect and derive customer insights through qualitative and quantitative methods.
Create value propositions that are desirable, viable, and feasible.
Collaborate with cross-functional teams to develop product features.
Prioritize and size requirements with an understanding of company strategy.
Manage and improve the financial performance of in-market products.
Drive product knowledge and discover improvement opportunities.
Collaborate with other product teams on cross-product initiatives.
Expectations:
Agility and Innovation: Create agility through a focus on innovation and out-of-the-box thinking, particularly in developing customer-facing solutions.
Customer Orientation: Make customer-oriented decisions that consider both short-term and long-term trade-offs, ensuring a superior customer experience through the CX portal and other applications. Customer obsession is key.
Collaboration and Communication: Maintain clear, concise, and accurate communication to enable effective collaboration across teams, inspired by Meta's collaborative environment.
Leadership: Manage your own and the team's time effectively, provide direction, and support talent development within the organization.
Technical Proficiency: Evaluate engineering customer needs and emerging technologies to drive the development of advanced tracking and configuration solutions.
Qualifications:
Education: MBA or Master's degree in management, science, engineering preferred.
Experience: Typically 2+ years of digital product management experience, with a focus on e-commerce logistics and customer-facing applications.
Skills: Strong presentation and collaboration skills. Experience in facing customers and understanding their needs. Ability to understand and visualize key business processes and interfaces.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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