Joom is an international group of eCommerce companies founded in 2016 in Latvia.
Joom currently includes the following businesses: Joom Marketplace, a platform for shopping from all over the world; Onfy, a pharmaceutical marketplace in Germany; JoomPro, a platform for cross-border wholesale trade. Joom's offices are located in Latvia, China, Hong Kong, the USA, Germany, Brazil, and Portugal.
Our platforms process hundreds of thousands of purchases in over 40 currencies every day. We are entering new markets and connecting with new partners, which is why we are actively developing our payment infrastructure direction. We are currently looking for a business leader for the Payments direction.
Responsibilities Manage the group's payment operations
Engage with payment partners: negotiate commercial terms and notify them of technical issues on their end
Establish merchant payout processes in line with PSD2 standards
Identify opportunities to improve payment success rates
Monitor payment/refund schedules to uncover insights and bottlenecks
Assign tasks to developers and analysts
Participate in compliance projects
Requirements In-depth knowledge of online payments and acquiring processes
Understanding of PCI DSS standards
Excellent project management skills
Proven experience in complex negotiations in English
Experience in launching new features/services
Preferred Qualifications Knowledge of Chinese
Experience with PCI DSS audits
We are offering Flexible working hours and 22 days of paid annual leave
Work from our office in Lisbon, Portugal
Relocation package to Lisbon, Portugal, if needed
Extended health insurance for the employees and their children, including dental care coverage
100% paid sick leaves
Personal development: professional events, workshops, English classes, corporate library
Daily meal allowance
Annual team retreats
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