Join our team at AMGEN Capability Centre Portugal, number 1 company in Best Workplaces - https://www.greatplacetowork.pt/ - ranking in Portugal (category 201-500 employees) by the Great Place to Work Institute. We have a team of over 300 talented people and more than 35 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare. This is your chance to explore a world of opportunities in different areas such as Cybersecurity, Data & Analytics, Digital, Technology and Innovation, Finance, General & Admin, Human Resources, Regulatory Affairs and many more. In Lisbon's city center, our AMGEN office fosters innovation, excellence, and inspiration. Come thrive with us at AMGEN, supporting our mission To Serve Patients. What we do at AMGEN matters in people's lives.
Business Excellence Lead
What you will do
The role takes place in the ACCP (Amgen Capability Center Portugal) Leadership Team. It serves as an air traffic controller for the ACCP General Manager and the Leadership Team, as a driver of business excellence in the operations and an integrator connecting workstreams aimed at continuous improvement and innovation that would otherwise remain siloed.
The role and its team chip in via a continuous improvement and innovation roadmap, accompanying initiatives, solutions, proposals and expert support in delivering on the found opportunities in all areas where ACCP gets involved.
The Business Excellence Lead is responsible for independently driving business process excellence by collaborating with global functions, ex-US regions, and US functions.
Job Responsibilities:
Leadership and Continuous Improvement
Accountable for the development of a service, performance and growth culture by establishing change and innovation as core values within the ACCP.
Facilitate the governance of Amgen's leadership team ACCP.
Support the Leadership team in strategy development & realization.
Establish and articulate a clear strategy for continuous improvement in process and procedures.
Collaborate effectively with peers, functional leads and other partners across the organization.
Responsible for effectively leading, managing, and developing the Business Excellence Team.
Lead programs and projects at ACCP and international level.
Service Excellence and Customer Satisfaction
Act as a liaison with key partners, including VPs and functional leaders.
Ensure that the ACCP delivers a customer-focused and efficient service.
Ensure user experience and satisfaction of ACCP customers.
Responsible for the ACCP performance survey with partners.
Financial Planning and Productivity Integration
Collaborate with the ACCP Finance Head in the forecasting exercise.
Drive the integration of productivity targets into the financial planning process.
Provide actionable insights and recommendations to senior leadership.
Technology Integration and Process Optimization
Champion the introduction of technology in everyday business processes.
Drive the adoption of financial technology solutions.
Bridge gaps between global, regional, and local financial processes.
What we expect of you
The professional we seek will have these qualifications:
Master's degree in finance, Business Administration, or a related field.
10+ years of solid experience in financial planning and analysis.
Demonstrates a genuine and strong leadership capability.
Expertise in financial management systems and technology solutions.
Exceptional communication and influencing skills.
Strong analytical and problem-solving skills.
What you can expect of us
Vast opportunities to learn and move up and across our global organization.
Diverse and inclusive community of belonging.
Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits.
EQUAL OPPORTUNITY STATEMENT
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
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