Details – Hospitality, Sports & Leisure is the platform responsible for managing the Hospitality, Sports & Leisure areas of Arrow Global in Portugal, being responsible for managing the main hotel units, located in Vilamoura, Carvoeiro, Lagos, Albufeira, Aroeira and Madeira, as well as golf courses and equestrian centers. Further information available at Due to the company's continual growth, Details intends to select: Business Data Analyst Overall Purpose We are seeking a talented and motivated Business Data Analyst to join our team in the hospitality sector. The ideal candidate will be responsible for analysing business data, identifying trends, and providing strategic insights to support informed decision-making. This position requires strong analytical skills, knowledge of data analysis tools, and a deep understanding of the hospitality industry. Key Responsibilities Collect, clean, and organize data from various sources, including property management systems (PMS), reservation systems, CRM, and social media platforms. Analyze business performance data, such as occupancy rates, revenue per available room (RevPAR), ADR (Average Daily Rate), and customer satisfaction. Develop dashboards and reports to monitor KPIs and present insights clearly and actionably. Identify market trends, customer behaviors, and opportunities for operational improvement. Collaborate with marketing, sales, and operations teams to develop data-driven strategies. Conduct competitive analysis and benchmarking to position the company competitively in the market. Utilize statistical techniques and predictive modeling to forecast future demand and optimize resource allocation. Assist in implementing and monitoring dynamic pricing and revenue management initiatives. Perform ad-hoc analyses as needed to answer specific business questions and support strategic decision-making. Requirements: Bachelor's degree in Statistics, Economics, Data Science, Business Administration, or related fields. A postgraduate degree is a plus. Proven experience as a Business Data Analyst, preferably in the hospitality industry. Proficiency in data analysis and visualization tools such as Excel, SQL, Power BI, Tableau, or similar. Knowledge of statistical analysis and predictive modeling techniques. Strong analytical skills and attention to detail. Excellent communication skills and the ability to present complex data clearly and concisely. Ability to work independently and as part of a team, with a proactive approach to problem-solving. Knowledge of property management systems (PMS) and CRM tools is a plus. Local and Schedule: Algarve #J-18808-Ljbffr
