Business Analyst - Sales & Crm (M/F/D)

Detalhes da Vaga

Create a better #TomorrowWithUs??

AtSiemens, we build technology solutions to shape the world we live in. We transform industries and societies by combining the real and digital worlds. With over 300.000 of the world's most forward-thinking minds and the power of a presence in more than 190 countries, we make a truly global impact. 
At thePortugal Tech Hub, we take on challenges to make life easier, safer, and more sustainable for us and generations to come. We bring value to the business digitalization transition, from Portugal to the world, in areas such as Artificial Intelligence, Analytics & Business Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service Management, IT Strategy, User Experience, and many more. 
With a decade of history and around 1.600 experts, the Portugal Tech Hub is the?home of the new technologists?– Dream Builders, Impact Creators & Future Makers. 

Are you one of them?Come join us! ? 

Your mission will be…  

Working for Siemens Financial Services Information Technology (SFS IT), you will work on the continuous enhancement of our Customer Relationship Management solution by translating business requirements into IT solutions and working hand in hand on the implementation of these with our interdisciplinary and international team of IT experts. You will secure reliable operations and continuous enhancement while ensuring that regulatory and security requirements as well as agreed service levels are met.

Work in international, agile, self-organizing teams in which you will take end-to-end responsibilities for your innovative solutions.
Become familiar with our sophisticated financing products and processes, like consumption based leasing and extended payment terms, as well as with our business-critical core applications.
Pro-actively consult our business how to grow their business using innovative CRM solutions and formulate user stories to fill our innovation pipeline with new features
Help to seamlessly integrate our CRM solution with other state-of-the art IT solutions to enhance our customers' experience
Be part of our excellent collaboration team, together with our internal and external stakeholders.
Be familiar with system compliance, including system security, local regulations, audit requirements and other international standards.
Keep your technical knowledge up to date with the help of continuous on- and off-the-job trainings.

We are looking for someone with… 
5+ years experience with CRM solutions, preferably Salesforce
5+ years experience, preferably in a financial services company, in a technical and managerial support role with business process and system architecture
Knowledge of Microsoft Office applications (especially MS Word, MS Excel, MS Outlook)
Analytical, information processing and decision-making competences
Strong customer orientation
ITIL knowledge
Professional communication and presentation skills
Fluent business English language skills (speaking and writing)

What you can expect from us… 

A hybrid and flexible working model to promote a better work-life balance, along with a budget for home office support and the opportunity to do 16 hours a year of volunteer work. A health insurance, access to our on-site medical center, plus the chance to join sports groups. 

In addition, you'll have access to online learning platforms and discounts with our partners. A shuttle bus to commute to the facilities and the possibility of financial support to your studies. 

What makes us proud as an employer: 

Merco – Companies and Leaders with the Best Reputation in Portugal  (#1 Tecnology/Manufacturing) 
Forbes – World's Best Employers (#1 Engineering & Manufacturing) 
LinkedIn – LinkedIn Top Companies (#2) 
OnStrategy – REPSCORE 2024: Brands' Reputation in Portugal (#1 Engineering & Electronic Services) 
Fortune – World's Most Admired Companies (#1 Industrial Machinery) 
Teamlyzer – Company with the Best Interviews (#1 Technology) 

Please attach your CV in English. 

#Siemens #PortugalTechHub

Siemens is committed to creating a diverse environment and is glad to be an equal opportunity employer. We strongly encourage applications from a diverse talent pool!


Salário Nominal: A acordar

Fonte: Eightfold_Ai

Função de trabalho:

Requisitos

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