This role is about: As a Business Analyst for payabl.one/Merchant platform, you will be a key link between technical teams and business stakeholders, ensuring successful delivery.
You will play a crucial role in the implementation and support of business information systems across our organization.
Your primary responsibility will be to identify challenges and opportunities within the organization and provide solutions that align with our business goals.
Collaborating with multiple teams, including product managers and engineers, you will participate in understanding the problem, defining the scope together with a relevant PM, gathering requirements to help product teams plan, develop, and deliver the solution, and then maintain and enhance the product.
The goal is to provide insights that help the decision-making process, reach alignment on the requirements and help the Product Manager to make right decisions on the product development.
The Business Analsyt should drive initiatives within the product development cycle, be a knowledge hub on all data flows and be a bridge between stakeholder requirements and your team.
You will: Liaise with internal and external stakeholders to comprehend business requirements.
Analyze existing processes to identify gaps and opportunities for optimization.
Work closely with the Product Manager to understand business needs, dependencies influencing your scope, and gather requirements to design, develop, and implement solutions by your team and together with other teams.
Document and prioritize requirements and maintain product technical documentation up to date (API docs, wireframes, data flows, etc.).
Ensure a clear understanding of how your product interacts with other products in the organization and contribute to possible optimizations, assisting other teams in understanding your product specifics and tailoring their solutions accordingly.
Participate in understanding the problem, defining the scope together with a relevant PM, gathering requirements to help product teams plan, develop, and deliver the solution, and then maintain and enhance the product.
Maintain a deep understanding of the product architecture to suggest optimizations, provide scalability, security, and performance.
Collaborate with QA engineers to ensure deliveries address business needs and help product managers build seamless end-to-end processes for continuous delivery.
Analyze post-launch performance and provide feedback to product managers and teams.
Drive initiatives within the product development cycle, be a knowledge hub on all data flows, and be a bridge between stakeholder requirements and your team.
Ensure successful delivery by being a key link between technical teams and business stakeholders.
What we need: Proficient analytical skills (SQL, R, or Python, etc.).
Proven experience as a Business Analyst working at card acquirers or PSPs, alternative payment providers, banks, financial institutions, and ecommerce platforms, including Marketplaces, dealing with payment and financial functionality is a considerable advantage.
Deep understanding of product development processes (discovery and analysis, planning, delivering, testing, releasing, etc.).
Ability to create detailed requirements for engineering teams (user stories, acceptance criteria, etc.
), consider dependencies and assess potential risks, coordinate work within sprint cycles (maintain backlog and actively participate in planning), and handle related documentation.
Excellent communication and interpersonal skills.
Excellent at communicating and presenting data analysis insights to any type of audience in a clear and actionable way.
Sense of ownership and assuming end-to-end responsibility in everything you do.
Ability to back your opinions with numbers.
Experience working with senior decision-makers.
Experience with data visualization tools is a plus.
Hiring Process First Interview: 30-minute introductory chat led by the Talent Acquisition Partner.
Second Interview: 1-hour deep-dive with the Product Manager to explore your experience and skills.
Home Test: A 5-day home test to assess your technical abilities.
Final Interview: 1-hour session with the Product Lead and Head of Talent Acquisition for final alignment.