.FARFETCH exists for the love of fashion. Our mission is to be the worldwide system for luxurious manner, connecting creators, curators, and shoppers. We are a constructive platform for very good, bringing together an remarkable artistic group built up by our people today, our partners, and our prospects. This neighborhood is at the coronary heart of our business results. We welcome variances, empower individuality, and rejoice numerous expertise and views, creating an inclusive natural environment for absolutely everyone. We are FARFETCH for All. Functions We're passionate about operational excellence, acting with our clients and companions generally in our heart. Masking the full get journey, we make our online information, secure payments and fraud method compliance, make certain get fulfilment and shipping, while furnishing purchaser and associate treatment. In a nutshell, we love to build seamless and unforgettable luxurious experiences for our buyers all close to the world. PORTO Our Porto office environment is located in Portugal's lively second metropolis, known for its historical past and its creative yet cosy setting. From Account Administration to Technologies and Item, whatever your skills are, you are going to uncover your match below. You can have an informal meeting in the treehouse or enjoy the piano in your lunch crack! THE Purpose Reporting to the CE Facts Guide, you'll create the new reporting foundations and data examination to aid the world framework of Customer Excellence. WHAT You can expect to DO You can generate dashboards and reports, adding analytical high-quality and experience. You may support create new metrics/datapoints to evolve the way we look to all Service effectiveness. You'll watch and management functionality metrics, working with the global workforce to anticipate opportunity impacts and risks, checking any focus on deviations. You can execute root-cause investigation to aid organization and workforce requirements. WHO YOU ARE You're knowledgeable in Info Analysis in a multi-channel services surroundings. You have knowledge in info visualization equipment – Tableau and Looker. You happen to be cozy with SQL and R. You are eager on documenting your perform. You happen to be ready to tell a story and have your presentation operate only as a support. Benefits & Benefits Overall health insurance for the complete household, flexible functioning surroundings and well-currently being aid and instruments. Further times off, sabbatical program and times for you to give again for the local community. Instruction alternatives and no cost obtain to Udemy. Flexible added benefits method. FARFETCH Fairness program. Equal Chances Assertion FARFETCH is an equal alternatives employer ensuring that all candidates are handled similarly and pretty throughout our recruitment course of action
