Department: Project Management & DeliveryExpertise: TechnologyLocation: Porto, PortugalLast Updated: 11/20/2024Requisition ID: 7115Who We Are:At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology.
Business Analyst with Commerce experience required to join our Delivery team here in Portugal.
The opportunity:Business Analyst needed to join our team here at VML Enterprise Solutions. Working under your own initiative with required guidance and support, a Business Analyst with proven experience you will be part of the Business Analysis team and expected to take the initiative in ensuring the business needs of our client are fully documented, understood and met by the proposed solution.
What you'll be doing:Gather and document requirements and translate them into clear user stories and acceptance criteria (or other outputs as agreed) that can be used and interpreted by both business and technical users.Identify and recommend options for potential solutions and assess them for both technical and business suitability.Create logical and innovative solutions to problems.Present proposals to clients.Work with a scrum / delivery team through to go live.Analyse business systems in order to recommend efficiencies.Provide estimates for future analysis work.Work with developers and a variety of end users to ensure all solutions deliver customer satisfaction.Provide training to users of a new system as required.Communicate and collaborate with the test team.Plan and work flexibly to meet deadlines.Escalate business critical situations as required.Manage situations and relationships both internally and externally.What we want from you:You will have proven experience working as a Business Analyst on digital projects.Experience of managing internal stakeholders.Able to run workshops with internal stakeholders.Highly proactive, talented, enthusiastic, focused, eye for detail, professional. Keen to learn and to challenge for smarter ways of doing things; a team player proud of their work who wants to share it.You will have a solution-led mindset, with the maturity and initiative to do what it takes keep our clients happy, including some working at client locations.Experience of Agile software delivery.Business Process mapping and engineering.Production of high quality user stories and acceptance criteria.Analysis and design of systems.Ability to work on your own initiative to an agreed action plan.Strong communication skills - as this role requires a high level of communication, interpersonal and presentation skills.Strong problem solving, time management and organisational skills.Strong commercial awareness and business acumen.Energetic, enthusiastic with strong attention to detail.If you know some of this, even better:Knowledge of HR, Timesheet and Finance systems.What we can offer you:Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are.
We offer a great benefits package including hybrid working that works for everyone, social events, training opportunities, medical and dental insurance, life assurance, meal cards and much more.
Our personality and behaviours:We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day:
Connect MeaningfullyInclude PurposefullyOur brilliant, talented people are what makes VML Enterprise Solutions what we are. That's why we look for people who go beyond and always push our thinking to be better than yesterday.
AT VML Enterprise SolutionsOur Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms.
As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.
In our Lisbon or Porto office, you'll join a team of other specialists who are always ready to help each other. The team is part of our Enterprise Solutions network and works in coordination with our Local and EMEA client leads. #LI-EMEA #LI-HYBRID #LI-AS3 At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond.
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