JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades, or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Responsibilities:Take ownership of the internal and external visitor experience to ensure all interactions leave the customer with a positive, memorable experience.Delivery of all core front of house services such as sign-in, badging, luggage, lost and found, and deliveries.Receive, direct, and relay telephone, email, and other queries via front of house.Greet, assist, and direct candidates/new hires/visitors and the general public appropriately.Continual awareness of all onsite events to ensure visitor experience is personalized and optimized.Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail.Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations.Monitor meeting room environments including furniture, signage, equipment, temperature, fabric, and consumables, ensuring fine detail is captured.Create and efficiently maintain up-to-date outlook, conference room finder, and SharePoint room booking systems for the identified meeting and event spaces.High awareness of local area services such as shops, restaurants, hotels, and transport, in order to support customers.Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events.Provide timely, accurate & personalized response to meetings and events enquiries.Work flexibly in different settings as part of the team.Coordinate the daily updating of room booking displays in line with local/regional processes.Play a key part in supporting onsite space audits and walk-the-store processes.Support and cover other facilities team services as required, such as Corrigo requests, work orders, incoming/outgoing mail and courier services, site inspections, and one-off or administrative tasks.Location: On-site – Lisbon, PRTIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
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