Brokerage Rater

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
We are looking for someone who can help us improve our services and customer satisfaction by performing administrative tasks in the Brokerage department. You are part of this team! Do you like working in a dynamic and stimulating environment with new challenges to solve every day? Do you consider yourself a person who is able to work in complex situations with established deadlines?
What do you do in a day?
This position performs general brokerage tasks and assesses fees for importing international packages.
Ensures assessment of duties and taxes is in accordance with local customs and tax regulations.
Contact customers, if necessary, in order to obtain information to clear the goods with Customs.
Other technical and administrative tasks inherent to the role.
What do we offer?
Competitive salary.
Continuous training.
Our internal promotion policy will provide excellent career progression opportunities.
What do we expect from you?
Brokerage Certification - preferred.
Previous experience in a call center environment - preferred.
12th year course - preferred.
Intermediate level (B1) of the English language (written and spoken) – preferred.
Fluent in Portuguese.
Knowledge of Spanish is valued.
Working knowledge of Microsoft Office.
Results orientation.
Problem-solving skills.
Team spirit.
Different work schedules: Full time and Part time.
How We Recruit:
At UPS, equal opportunity, fair treatment, and an inclusive work environment are of utmost importance. We are committed to a policy of fair treatment of people, selection, training, promotion, and remuneration based on merit, experience, and other job-related criteria. We do not discriminate against any candidate based on age, race, religion, sex, disability, sexual orientation, or gender identity.
Employee Type: Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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