Are you interested in gaining international work experience? Then Johnson Controls could have the perfect opportunity for you. We are looking for French speakers who can also speak English to join our dynamic team in Bratislava, Slovakia.
We are open to a broad range of candidates with different skills and experience, such as administrators, finance professionals, order to cash, quote to cash, accounts receivables, and customer services.
We will provide full training and mentoring to ensure your success.
If you already have experience with order entry, validation or release, billing, dispute resolution, collections, or contract administration, we'd be very interested to hear from you.
As well as a competitive salary and company benefits, we are offering a €3000 sign-on bonus and financial support towards the cost of your housing (for those relocating to Slovakia).
What will you do
You will play an active role in ensuring that our customers receive a first-class service experience. You will work independently, in a structured manner, on various contract administrative tasks. You will act as a partner for our sales and project management teams and be responsible for our install and service contracts, maintaining a high level of customer service and answering contractual queries.
How you will do it
Managing and processing orders.
Reviewing & managing contracts data in our ERP system and ensuring compliance with company policies.
Processing data for new orders and order modifications.
Creating billing invoices and credit notes.
Preparing & sending indexation renewal letters to customers.
Requesting guarantees for placed orders.
Completing commercial correspondence and supporting project managers with order-related matters.
Communicating verbally and in writing in French & English.
Being the first point of contact for contractual questions from our customers.
Checking contracts and approvals in our CRM tool.
Supporting and managing dispute resolution.
Maintaining the master data of our customers.
Communicating proactively with clients.
Running calculations for customer offers.
What we look for
Required:
Fluency in French and English.
Excellent verbal and written communication skills.
Ability to effectively communicate with internal and external customers.
Excellent proficiency with MS Office suite.
Effective time management to meet deadlines.
A positive attitude and ability to provide excellent customer service.
Ability to work independently and carry out assignments to completion.
A team player who enjoys working in a team environment.
Minimum experience working in an administrative role, preferably within Finance or Legal.
Preferred:
Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration, or legal-related work.
High proficiency with MS Excel.
Relocating to Bratislava
Our Bratislava Business Centre (BBC) is located in the vibrant city centre alongside the river Danube and is within walking distance of the famous Bratislava Old Town. It is home to over 1000 employees and a broad range of departments that provide critical services across our organisation. We offer an international working environment where you can work independently and develop your career. Our employees benefit from a flexible working culture that combines office and home working.
Bratislava is home to many global organisations attracting a diverse community and is a great hub for international travel by air or by coach. Bratislava itself is a beautiful city to visit and is close to neighbouring countries and famous cities for you to explore and expand your travels. For more information, please go to www.visitbratislava.com.
Our Benefits
Besides working in an international environment, you will receive a €3000 joining bonus (subject to T&C's), plus a regular monthly bonus after your first six months, meal vouchers, a recreation allowance, and retail discounts. Additionally, our flexible benefits program will allow you to customize benefits from a selection of 3500 products and services such as gym membership, medical cover, a multi-sports card, plus many more.
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