Location: Porto, Portugal
Start Date: November 21, 2024
Work Model: On-Site at Porto Office Park
Are you ready to dive into the exciting world of online content? Do you have an eagle eye for detail and a heart for customer service? Join us at our partner BPO company, where we empower users to navigate the digital universe like pros!
Your Mission, Should You Choose to Accept: Content Connoisseur: Be the champion of quality! Review online videos and content to ensure they meet copyright standards and keep our clients platform shining bright.Content Wizard: Wave your magic wand (okay, maybe just your keyboard) to audit and update content on a super-popular social media platform. Help the community thrive with top-notch material!Customer Champion: Tackle complaints and legal notices with finesse. Turn challenges into golden opportunities for exceptional service!Excellence Seeker: Smash those Key Performance Indicators (KPIs) and elevate our service delivery to superhero levels!Knowledge Guru: Stay sharp! Keep up-to-date on our client's products and services, becoming the go-to source of information for your teammates. Whats in it for You? Competitive Salary: Earn 950 EUR per month (paid 14 times a year) plus a cool 450 EUR language bonus paid 12 times a year.Meal Allowance: Indulge in a meal allowance of 1,837EUR for the year !Relocation Perks: Moving to Porto? We've got your flight ticket covered and will hook you up with three weeks of cozy accommodation!Epic Training: Gear up for success with a four-week onboarding adventure (two weeks of training and two weeks of nesting) to help you hit the ground running.Dynamic Vibes: Join a fast-paced, high-energy work environment where your adaptability and communication skills will shine brighter than ever! Who You Are: Language Pro: Fluent in German (C1) and good ol English (B2).Detail Detective: You've got a keen eye for detail and a passion for accuracy and quality.Tech-Savvy Superstar: You navigate the digital world like a pro, with excellent computer skills and a solid grasp of PC operations.Customer Service Enthusiast: Your friendly demeanor and patience make you a natural at helping others.Team Spirit: You thrive both as a collaborative team player and a self-sufficient superstar, ready to adapt to whatever comes your way. Why Join Us? At our partner BPO company, you won't just have a job you'll be part of a vibrant team committed to making the online experience better for users around the globe. If you're ready to embark on an exciting adventure in customer service and make a real impact, we want to hear from you!