Are you passionate about beauty and love giving advice? Discover our international offer in Porto! Relocation package and accommodation provided if coming from abroad!
Description
Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.
Your Next Job, Without Boundaries!
We are offering a great work experience in Porto, Portugal for a role as a Beauty Customer Advisor - Italian speaker.
Why a Beauty Customer Advisor role is great for your professional and personal development:
Live in Porto and embrace multicultural experiences
Represent an international Beauty brand
Fast-track career development opportunity
What does your day-to-day in this role look like:
Customer contact via live chat, phone, E-mails, webforms or Social 1:1)
Management of consumer requests relating to Information and complaints
Providing excellent solutions, and service
Providing product and beauty advice in a professional, precise and timely manner
ECOM advice (questions related to returns, deliveries or refunds)
Care advice (questions related to products, product alternatives or product specifics)
Database maintenance (questions related to GDPR, unsubscribing from newsletters, data breaches)
HRC (registration of reports about health-related conditions)
Requirements
What do you need to be successful at this job?
Native level of written and verbal communication skills in Italian
Availability to work in rotating shifts;
Experience / Interest in Cosmetics will be a plus
Experience in Customer Service
High School Diploma
EU passport/ID or a Portuguese resident card
Benefits
By joining this role, this is what you can expect:
Joyful Porto
Skyrock Growth with a 12-month renewable contract
Portuguese Extra Delights: Meal vouchers, Holiday and Christmas allowance
Guardians of Wellness: Private Health Insurance from day one
Gross salary: from 1040 to 1240€ per month
Stable work and career progression;
Relocation Package is included:
Flight to the Future: Covered flight expenses
First-Class Arrival: Airport pick-up and settling assistance
Nest in Comfort: Accommodation provided in shared apartments
Language Safari: Complimentary Portuguese lessons
Active & Awesome: Free sports activities and social events
Recruitment process
To apply, send us your CV in English. Then, here are the stages in the recruitment process:
Initial contact by e-mail: we will contact you by e-mail for an initial discussion. Make sure you keep an eye on your inbox, including spam.
Video interview with Filipa: this is an opportunity to find out more about your motivations and discuss the job in broad terms.
Online tests: tests (linguistic and/or technical) will be required to assess your skills.
Final interview with our client: the discussion will focus on the specific aspects of the position and the team.
If you are successful, you will receive a contract offer. Congratulations!
Once the contract has been signed, all you have to do is book your plane ticket to Porto.
You'll be met at the airport and given your own private room in a shared flat :)
Get to know more about Atlean World
Atlean World is going to be your recruitment partner during the whole journey:
Guiding Your Odyssey with Atlean World
As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.
Have questions? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.
Your journey doesn't end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process.
Contratto di lavoro: Tempo pieno
Retribuzione: 1.040,00€ - 1.240,00€ al mese
Language:
English at B2 level minimum (intermediate) (Required)
Italiano at C2 or native level (Required)
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