Beauty Customer Advisor / Customer Care In Porto - Italian Speaker

Detalhes da Vaga

Are you passionate about beauty and enjoy giving advice? Discover our international offer in Porto! Relocation package and accommodation provided if coming from abroad!

Description

Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!

We are offering a great work experience in Porto, Portugal for a role as a Beauty Customer Advisor - Italian speaker.

Why a Beauty Customer Advisor role is great for your professional and personal development:

Live in Porto and embrace multicultural experiences

Represent an international Beauty brand

Fast-track career development opportunity

What does your day-to-day in this role look like:

Customer contact via live chat, phone, emails, web forms or social media

Management of consumer requests relating to information and complaints

Providing excellent solutions and service

Providing product and beauty advice in a professional, precise and timely manner

ECOM advice (questions related to returns, deliveries or refunds)

Care advice (questions related to products, product alternatives or product specifics)

Database maintenance (questions related to GDPR, unsubscribing from newsletters, data breaches)

HRC (registration of reports about health-related conditions)

Requirements

Native level of written and verbal communication skills in Italian

Availability to work in rotating shifts

Experience / Interest in cosmetics will be a plus

Experience in customer service

High School Diploma

EU passport/ID or a Portuguese resident card

Benefits

Joyful Porto

Skyrock growth with a 12-month renewable contract

Portuguese extra delights: meal vouchers, holiday and Christmas allowance

Guardians of wellness: private health insurance from day one

Gross salary: from 1040 to 1240€ per month

Stable work and career progression

Relocation Package is included:

Flight to the future: covered flight expenses

First-class arrival: airport pick-up and settling assistance

Nest in comfort: accommodation provided in shared apartments

Language safari: complimentary Portuguese lessons

Active & awesome: free sports activities and social events

Football tournaments, beach barbecues, surf lessons, and cultural events await!

Make it your Next Job Without Boundaries!

Recruitment process

To apply, send us your CV in English. Then, here are the stages in the recruitment process:

Initial contact by e-mail: we will contact you by e-mail for an initial discussion. Make sure you keep an eye on your inbox, including spam.

Video interview with Filipa: this is an opportunity to find out more about your motivations and discuss the job in broad terms.

Online tests: tests (linguistic and/or technical) will be required to assess your skills.

Final interview with our client: the discussion will focus on the specific aspects of the position and the team.

If you are successful, you will receive a contract offer. Congratulations!

Once the contract has been signed, all you have to do is book your plane ticket to Porto.

You'll be met at the airport and given your own private room in a shared flat :)

Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey:

Guiding Your Odyssey with Atlean World

As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.

Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Your journey doesn't end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process.

Contratto di lavoro: Tempo pieno

Retribuzione: 1.040,00€ - 1.240,00€ al mese

Lingua:

English at B2 level minimum (intermediate) (Obbligatorio)

Italiano at C2 or native level (Obbligatorio)

#J-18808-Ljbffr


Salário Nominal: A acordar

Fonte: Allthetopbananas_Ppc

Função de trabalho:

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