Beauty Advisor - German Speaker In Porto (Portugal)

What you'll doManage customer requests relating to Information and Complaints;Create opportunities to impress and engage with the customers;Maintain different channels active (live chat, phone, email, webforms, Social Media);Provide excellent solution and service;Provide product and beauty advice in a professional, precise and timely manner.What you'll needNative level of written and verbal communication skills in German;Good knowledge of English (B2 level) is required;Customer orientation, problem-solving skills and teamwork;Good IT skills;Availability to work on shifts;Previous experience in Customer Service;Excellent communication skills, empathy and high focus on customer satisfaction;Prior knowledge in Cosmetics and Luxury sector;Knowledge and experience with digital and social media.BenefitsExcellent work opportunity in a dynamic leading multinational company;Stable work and career progression;Health Insurance since day one in the company;Excellent work environment, great colleagues and social arrangements;Accommodation in a room of a Teleperformance owned apartment;Initial flight expenses refund;Free annual flight to the homeland;Free Portuguese language courses, water sports, soft trekking and much more.
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