Beauty Advisor - German Speaker In Porto (Portugal)

What you'll do
- Manage customer requests relating to Information and Complaints;
- Create opportunities to impress and engage with the customers;
- Maintain different channels active (live chat, phone, email, webforms, Social 1:1);
- Provide excellent solution and service;
- Provide product and beauty advice in a professional, precise and timely manner. What you'll need
- Native level of written and verbal communication skills in German;
- Good knowledge of English (B2 level) is required;
- Customer orientation,problem solving skills and teamwork;
- Good IT skills;
- Availability to work on shifts;
- Previous experience in Customer Service;
- Excellent communication skills, empathy and high focus on customer satisfaction;
- Prior knowledge in Cosmetics and Luxury sector;
- Knowledge and experience with digital and social media. Benefits
- Excellent work opportunity in a dynamic leading multinational company;
- Stable work and career progression;
- Health Insurance since day one in the company;
- Excellent work environment, great colleagues and social arrangements;
- Accommodation in a room of a Teleperformance owned apartment;
- Initial flight expenses refund;
- Free annual flight tothe homeland;
- Free Portuguese language courses, water sports, soft trekking and much more.