Job Description: We have an exceptional opportunity for a highly skilled and experienced Restaurant Manager to lead our service team in our premium venue.
Join us in Cascais and be part of an exciting culinary journey, where you can showcase your expertise, deliver exceptional service, and contribute to creating unforgettable dining experiences.
Responsibilities: • Hire, train, and supervise restaurant employees, ensuring they provide exceptional customer service.
• Create and manage the schedule of the service and logistics department, optimising staff allocation.
• Ensure the restaurant and bar area follows and maintains high standards of cleanliness, organisation, and service.
• Implement policies and protocols to maintain or improve the service standards.
• Follow and enforce health and safety standards, ensuring a safe environment for employees and guests.
• Supervise daily operations, overseeing front and back of house activities.
• Ensure accurate end-of-day reports are completed correctly.
• Coordinate daily with the front and back of house teams to ensure smooth operations.
• Handle customer bookings, inquiries, and complaints, ensuring prompt and satisfactory resolutions.
• Manage the restaurant''s image and suggest ways to improve it.
• Agree on and manage budgets, monitoring expenses and revenues.
• Identify methods to cut waste, decrease costs, and improve profitability.
• Oversee inventory management and order supplies as needed.
• Prepare staffing and employee schedules, taking into account business demands.
• Prepare staffing, sales, statistical, and financial reports.
• Collaborate with the restaurant manager to ensure guests receive excellent service and enjoy their culinary experience.
Requirements: • Minimum of 4 years of hospitality management experience.
• Previous and proven customer service experience as a restaurant manager in an upscale venue with over 14 million revenues per annum is desirable.
• Extensive food and beverage knowledge.
• Strong leadership, motivation, people skills and attention to detail.
• Experience in financial management.
• Good understanding of MS Office.
• Experience in Micros Symphony (or another POS platform).
• Ability to multitask and work under pressure.
• Be a native or fluent English speaker with a C1 level proficiency.
Display effective communication skills in English is mandatory.
The ability to convey information clearly, follow instructions, and interact professionally with colleagues and the public is essential.
As a Bar and Restaurant Supervisor or Manager, we expect leadership, communication, customer service, and operational skills.
Continual learning and adaptability to our dynamic environment are also crucial to achieving long-term success in this role.
Role: Bar & Restaurant Supervisor / Manager Job Type: Permanent , Full Time Location: Cascais, Apply for this job now.