A little taste of your day-to-day
Every day is different, but you'll mostly be:
Building guest relationships through a swift, professional and highly personal service
Explaining and promoting hotel facilities, outlets, and services to guests and providing information regarding local attractions and activities.
Promoting teamwork and quality service through daily communications and coordination with other departments.
Responding appropriately to guest complaints and informing the supervisor of major problems, complaints, disturbances, or dissatisfied guests.
Promptly and safely transporting luggage to and from guest rooms, securing, tagging, and storing luggage at the guest's request.
Regularly inspecting and clearing hotel entrance and surrounding areas of litter and debris.
Performing other duties as assigned, which may include accepting dry cleaning from guests and securing it for pickup by a dry cleaning company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests.
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s. We are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand. To be part of the brand, you will have a thirst for travel, passion for culture, and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Don't quite meet every single requirement but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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