Bagageiro / Bellperson | Intercontinental Cascais-Estoril

Every day is different,but you'll mostly be:Building guest relationships through a swift, professional and highly personal serviceExplain and promote hotel facilities, outlets, and services to guest and provide information to guestsregarding local attractions and activities.Promote team work and quality service through daily communications and coordination with other departments.Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.Promptly and safely transport luggage to and from guest rooms. May secure, tag and store luggage at guest's request.May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by a dry cleaning company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests.At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental? brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.#J-18808-Ljbffr