Job Purpose: Internal sales specialised within a sub BU allocated to accounts where possible, deep knowledge of portfolio, process and vendor pricing, manages all quotes and closes orders; incentivized based on part of the portfolioResponsibilities:Build Excellent customer and vendor sales relationships through proactive engagement and demonstrable specialist product knowledge under supervisionGenerate new business opportunities by planning outbound calls to customers and can have a general conversation around a solution/product areaAchieve monthly/quarterly Revenue and Margin targetsProactively develop relationships with key internal and external contactsEngages in active inside selling by using a number of different sources to gain information on customers and utilises this to maximise call potential and outcomesManages customer backorder along specialist knowledge and engages in "intelligent project fishing"In AS either manages project end-to-end or hands over to pre sales for technical requirementsProvide, sell and negotiate product information, pricing, special offers and promotionsEnsure TD SYNNEX maintains service levels agreements with customersAttainment of Key Performance Indicators (KPI's) such as customer engagementSell the benefits of using TD SYNNEX and the Company value propositionDevelops partner relationship (incl.
account planning, cross-selling etc.
)Identifies project opportunities and engages with BDMs if specific product/ vendor knowledge is requiredDrives sales of specific products/ vendors if specific knowledge is requiredProvides accurate and timely quotations (SMB Managed (AS), SP/ E-Var/ SI segment, Specialists (IBM), entire AS BUs)Generate and own a pipeline of deals in TD SYNNEX's CRM system, which is regularly reviewed and updated and ensure active closure of opportunitiesManage customer backorder expectations and reportingEnsure CRM system is well maintained and provides correct customer informationKnowledge Skills and Experience1-2 years of experienceNumerate with good attention to detailExcellent telephone mannerPriority management and planning skillsStrive to achieve set targetsUnderstands Sales ProcessEffective Communication SkillsGood relationship buildingWorking knowledge of Microsoft Word, Excel, OutlookIdeal candidates will have previous experience of IT systems for quotation, order entry, CRMA knowledge of product set would be desirable but not essentialIT industry knowledge would be desirable but not essentialPortuguese speakingKey SkillsWhat's In It For You?Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed.
Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.Don't meet every single requirement?
Apply anyway.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.
If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.
You may be exactly the person we're looking for!
