Automotive Customer Support in Lisbon (German Speaker)Your responsibilities and impact as an Automotive Customer Support will be:Be the point of contact with customers in advising, selling, troubleshooting, and setting up their new products.Identify, reply, and solve customer's requests via phone, email, and chat.Provide professional customer service solutions over the phone, live chat, and emails.Troubleshoot any malfunctions in the digital services.Correct data such as GPS location, driver data, scheduled maintenance, fuel consumption, etc.Guarantee client satisfaction and a high level of quality.Ensure and participate in the success of the department.Skills, qualifications, and interests you need to succeed in this role:Native German speaker with excellent English.Affinity or interest in the automotive industry.Strong customer focus and readiness to help.Highly reliable, adaptable, and a fast learner with strong problem-solving skills.Able to work in fast-paced environments with a professional attitude.A real team player who enjoys working in multicultural environments.What's in it for you?A full-time job, 40 hours a week:Including free accommodation (shared flat, all bills included): 950-1030€ gross/month.Excluding accommodation: 1300-1400€ gross/month.Compensation during training period if successful (5-20 days): 90% of normal wages.Relocation Package for International Candidates:Reimbursement of your initial flight expenses after contract signing.Airport pick-up.Yearly two-way flight ticket back to your home country (within the EU).Help with paperwork, opening bank account, etc. upon your arrival.Schedule: Available to work in rotative shifts from Monday to Sunday.Other benefits: Vouchers, discounts, free Greek classes, events, outings, and parties all year round.Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation, and social integration. Your prospective new employer is a multinational organization acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world?
#J-18808-Ljbffr