Automotive Customer Support (German Speaker)

Customer Experience Specialist What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow altogether within an international booming company? Whether you are looking for personal development, learning & career opportunities, cultural discovery, or simply a lifetime experience, you will find it there. Responsibilities: Be the point of contact with customers in advising, selling, troubleshooting, and setting up their new products Identify, reply and solve customer's requests via phone, email, and chat Provide professional customer service solutions over the phone, live chat, and emails Troubleshoot any malfunctions in the digital services Correct data such as GPS location, driver data, scheduled maintenance, fuel consumption, etc. Guarantee clients satisfaction and a high level of quality Ensure and participate in the success of the department Requirements: Native German speaker with excellent English Affinity or interest in the automotive industry Strong customer focus, reliability, adaptability, and fast learner Strong problem-solving skills and ability to work in fast-paced environments Professional attitude, team player, and enjoy working in multicultural environments Benefits: Full-time job, 40 hours a week Salary: approx. 1100-1300€ gross per month x 14 salaries per year + performance-related bonus Schedule: available to work in rotative shifts from Monday to Sunday Complete relocation package including flight ticket to Athens, hotel accommodation for 2 weeks, assistance in finding a flat, flight ticket home and back every year Other benefits: vouchers, discounts, free Greek classes, events, outings, and parties Your Future Company: Located in Athens, you will find a company that takes care of you with your career development, language skills, accommodation, and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? #J-18808-Ljbffr