Automotive Customer Support (German Speaker)

Detalhes da Vaga

You are looking forward to a new challenge abroad? You are excited about enjoying life under the Portuguese sun? Does sales, Technology, or Online-Ads sound interesting to you? Or do you simply care about providing excellent customer service and making people smile with your work?If you are creative, motivated, and communicative then we might just have what you are looking for!Your responsibilities and impact as an Automotive Customer Support will be:Identify, reply and solve customer's requests via phone, email, and chatProviding professional customer service solutions over the phone, live chat, and emailsTroubleshooting any malfunctions in the digital servicesCorrecting data such as GPS location, driver data, scheduled maintenance, fuel consumption, etc.Guaranteeing clients satisfaction and a high level of qualityEnsuring and participating in the success of the departmentSkills, qualifications, and interests you need to succeed in this role:You are a native German speaker with excellent EnglishYou have an affinity or interest in the automotive industryYou have a strong customer focus and are always ready to helpYou are highly reliable, adaptable, and a fast learner, and you have strong problem-solving skillsYou are able to work in fast-paced environments and have a professional attitudeYou are a real team player and enjoy working in multicultural environmentsWhat's in it for you?A full-time job, 40 hours a weeka) Including free accommodation (shared flat, all bills included): 950-1030€ gross/monthb) Excluding accommodation: 1300-1400€ gross/month(*) Compensation during training period if successful (5-20 days): 90% of normal wages.Relocation Package for International Candidates:Reimbursement of your initial flight expenses after contract signingAirport pick-upYearly two-way flight ticket back to your home country (within the EU)Help with paperwork, opening bank account, etc. upon your arrival.Schedule: available to work in rotative shifts from Monday to SundayA Quality Certified Management CompanyOther benefits: vouchers, discounts, free Greek classes, events, outings, and parties all year roundYour Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
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