Automobile Customer Service Agent (French Speaker)

Your responsibilities and impact as Automobile Customer Service Agent will be:
In this role, you will be in charge of providing support and advice to customers regarding their automobiles.Your tasks are:


Customer Service via phone and email


Providing product information to customers


Professional advice on the use of the products


Processing of warranty cases


Skills, qualifications and interests you need to succeed in this role:
The company is recruiting on soft skills, regardless of your field of studies, they will train you on every aspect of the job.Are you customer service oriented? Do you have good communication skills? Are you pro-active and a team player? Then they might have an opportunity for you to join them!


You speak native French and basic English (B1 required)


You have a passion for the automobile industry


You are motivated, reliable, and committed to your work


Customer service and quality are part of you


You have a drive for excellence and professionalism


You have excellent communication skills


You are a real team player and willing to work with many other nationalities


What's in it for you ?


Type of contract: a long-term fixed-term contract, renewable every year


Working hours: full time (40 hours/week) on rotating shifts (5 days/week with 8 hours, Mon-Fri 7 AM-6 PM)


Salary conditions (*) – 2 options:


Including free accommodation (shared flat, all bills included):1040€ gross/month
Excluding accommodation: 1240€ gross/month


For international candidates:


Reimbursement of your initial flight expenses after 9 months


Airport pick up


Yearly two-way flight ticket back to your home country (within the EU)


Help in paperwork, opening bank account, etc. upon your arrival


Private health insurance included from the first day of the contract


Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company


Real career opportunities in different career paths


(*) Compensation during training period if successful (3 weeks): 50% of your hourly wages (lower taxes)
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