HOW MIGHT YOU DEFY IMAGINATION?
THE AMGEN CAPABILITY CENTER IN LISBON, PORTUGAL (ACCP) will be home to over 300 multi-national and multi-cultural employees, representing a broad range of cross-functional capabilities, including Commercial, General and Administrative, Information Systems, Research and Development, and more. The ACCP will offer rich career growth and development opportunities, regional and global exposure, and the opportunity to LIVE, WIN and THRIVE in one of Europe's most attractive cities.
Our ACCP brand-new offices are located in Sete Rios, in the vibrant city center of Lisbon.
If you feel like you're part of something bigger, it's because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that read over 10 million patients worldwide. It's time for a career you can be proud of. Join us.
Automation Support Associate
Live WHAT YOU WILL DO
Let's do this. Let's change the world. In this vital role within Digital Technology and Innovation (DTI), you will work as a technologist to support and resolve day-to-day issues across a wide variety of solutions partnering with a diverse international team. You will have the ability to cross train on core technologies and further develop your skills in the areas that interest you most. Working across business functions, no two days will be the same as you respond to critical issues and resolve business problems.
The responsibilities of the role will include To be successful in this role, you will need to:
Exposure to any of the following technical areas: Integration/ETL/Informatica, CSharp, Planisware, Tableau, Cognos, Mulesoft, Sharepoint, Desktop Installation, One Trust, Dynatrace, Cloud Computing (AWS/ Microsoft Azure/GCP), Python, DevOps, Java, .NET, Salesforce
Experience in reading/understanding Quick Reference Guides or Knowledgebase Documents (QRGs and KBs) and knowledge articles regarding application support and maintenance
Familiar with Agile principles and processes
Leverage best practices, disciplined approaches, and standards to solving technical problems.
Perform application monitoring, debug, optimization, and refinement.
Apply standard methodologies and experience to build, develop and customize applications
Conduct software preventative maintenance (SRT testing), patching, and upgrades where required
Respond to adhoc application service and reporting requests
Manage Incident response and resolution
Work in a fast-paced changing environment, under pressure, balancing multiple assignments simultaneously
WIN WHAT WE EXPECT OF YOU
We are all different, yet we all use our unique contributions to serve patients. The outstanding professional we seek is a candidate with these qualifications.
Basic Qualifications:
Master's degree
OR
Bachelor's degree and 2 years of relevant experience
OR
Associate's degree and 6 years of relevant experience
OR
High school diploma / GED and 8 years of relevant experience
Preferred Qualifications:
Experience using, deploying, and/or supporting applications in a pharmaceutical or biotech company is desirable.
Ability to work in highly collaborative, cross-functional environments
Experience in Software Engineering and Development
Strong learning agility, ability to pick up new technologies
Solid experience working with agile methodology & DevOps (Jenkins, JIRA, GitHub) frameworks with successful experience working in a collaborative team environment
A thorough understanding of web services, data modeling, and enterprise application integration concepts.
Thrive WHAT YOU CAN EXPECT OF US
Vast opportunities to learn, develop, and move up and across our global organization.
A diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, try new things, and act.
Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth, and career benefits.
Flexible work arrangements.
Equal Opportunity Statement Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Join Us If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.
Amgen, a biotechnology pioneer, discovers, develops, and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney diseases, rheumatoid arthritis, and other serious illnesses.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed, and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.
Our culture is what makes Amgen a special place to work. We have a powerful shared purpose around our mission – to serve patients. We respect one another, recognize contributions, and have embedded collaboration, trust, empowerment and inclusion in all that we do.
We equip all our staff members to live well-rounded, healthy lives. Most recently, Amgen added benefits for transgender employees and continues to pride itself on industry-leading, family-friendly offerings for families of all compositions.
Amgen focuses on areas of high unmet medical need and uses its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.
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