Under Group Technology Office (GTO), the Global Service Center department manages IT Operations framework and drives standardization through common processes and guidelines across all IT scopes. GSC is also driving One QOs and ITAM programs.
The key responsibility of the Audit Remediation Coordination Officer is to aggregate IT-related transversal audit issues and support the Audit Remediation Manager in leading and managing audit resolutions within the scope of Group Technology Office.
Main activities are:
Facilitate Audit remediation portfolio management in driving a portfolio of audit issues owned by GTO / Group CIO, and audit issues from other departments/divisions.
Collect relevant inputs from appropriate sources, organize analysis, and prepare communication to AXA IT leadership.
Support remediation of transversal audit issues within agreed dates (eliminate overdue issues and avoid new ones) for Group Technology Office and Operating Companies, leveraging resources in the delivery department.
Support the remediation activities required from other divisions' audit issues, follow up with relevant teams, and ensure resolution within committed deadlines:
Facilitate the Audit process.
Understand draft Audit reports (findings, severity, scope…).
Follow up on MAP definition.
Enforce commitment on issue follow-up and resolution by owners.
Track and report on Audit remediation performance, providing a real-time, comprehensive, and prioritized view of all Group Technology Office related Audit Issues to Group Technology Office leadership.
Develop ad-hoc reports when necessary.
Actively animate and facilitate communication within Group Technology Office.
Support preparation of Group Technology Office and GCIO input for Group Committees and other committees as per defined governance.
Work closely and in alignment with Security, Audit, Risk, and Compliance teams in other Group departments when applicable.
All major documents or deliverables are aimed to be shared, as appropriate, with Group CIO, entity CIOs (IT Forum), and/or included in presentations to the selected governance committees.
Your Profile
Experience:
Minimum of 4-5 years of experience in project management and/or Audit.
Training in IT audit and IT security-related projects is a plus.
Ability to navigate in uncertainty and influence transversally in matrix environments at different levels of the organization and across cultures.
High level of maturity in people interaction, perseverance, and excellent communication skills.
High sensitivity to cultural aspects and ease in transnational environments.
Competencies:
Project/program management.
Strong customer focus.
Result orientation.
Agile methods and culture.
Excellent written and verbal communication skills.
Rigour, efficiency, and strong organizational skills.
Ability to work across different cultures.
Languages: Full fluency in English required, French optional.
About AXA
As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we've created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we're nurturing a culture of respect for each other, for our customers, and the communities around us. Join AXA and you'll feel like you belong, are included, and can thrive. You'll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries, and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.
About the Entity
AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation. We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution. We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security, and investment allocation globally, while also achieving economies of scale and synergies when necessary.
At AXA Group Operations, we want to be recognized in three fields of action:
State-of-the-art Data Technology to drive customer experience.
State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks.
High-Performing Global Team for stronger partnerships with AXA entities.
What We Offer
We bring together the expertise, cultural diversity, and creativity of over 8,000 employees worldwide, and we're committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.
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