Assistant Restaurant Manager - Lunch & Dinner - ME LisbonLocation: Lisboa, PT
Salary: EUR 20000 - 30000
"The world is yours with Meliá" Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family.
Discover some of the benefits we offer: My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.ME Lisbon is a luxury hotel located in the heart of Lisbon, known for its modern design and excellent service. It offers a unique experience for both business and leisure travelers.
Your mission: Under the supervision of the Restaurant Manager - Lunch & Dinner, the Assistant Restaurant Manager - Lunch & Dinner is responsible for the organization, responsibility, and management of the entire restaurant team and operations, ensuring continuous compliance with the highest standards.
What You Will Do Ensure the customer experience, personalising their experience, anticipating their needs and exceeding their expectations.Responsible for the restaurant's operations.In charge of the implementation of the methodology defined for the restaurant (products, orders, service standards).Participate in customer service.Management of the team.Follow up on the defined budget, ensure compliance with it, and report any deviations that may occur within the department to the F&B Director.Participate in the evaluation of staff performance and provide constructive feedback.Manage customer incidents, communicating the actions taken to the hotel's Guest Experience Department.What We Are Looking For Minimum 2/3 years of experience in the role.Leadership, personnel management, and decision-making skills.Quality and customer service oriented.High Level of Portuguese and English.Knowledge of F&B service as well as knowledge of food handling, hygiene and food safety.Proactivity for excellence and high capacity in planning and organisation.
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