JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves People Management Help manage and coach team
Assist in developing and sustain a high-quality well-motivated team
Ensure high staff morale, trust, and work ethics
Actively support an environment that fosters teamwork, cooperation, and performance excellence within the team
Assist in mentoring and enabling Training & Development of team members
Client/Stakeholder Management Deliver excellent customer service to meet on-site client's expectations
Build and develop effective relationships with key stakeholders &/or clients and be comfortable working across all levels
Monitor procedures to ensure client's expectations are conveyed and worked upon
Procurement & Vendor Management Support vendors including hard and soft skills to deliver services on time and within budget
Support vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practices
Contracts Management Ensure that all contracts are professionally delivered at the right cost and in line with the Jones Lang LaSalle Code of Ethics
Support in monitoring expiry of contracts and initiate re-procurement if needed
Continually assess contracts to ensure best value delivered to the client
Finance Management / Cost Control / Profitability Assist in ensuring that the site's financial operations are meeting targets and control requirements
Assist and monitor financial processes to ensure account payable procedures are followed at all times
Ensure prompt and accurate management of purchase orders in JDE
Health & Safety Management Implement and manage safety procedures to ensure the provision of a safe working environment
Ensure compliance with statutory regulations on fire, health, and safety standards
Conduct regular audits to ensure safety procedures on site are in place and working
Site Operations Management Implement Industry Best Practice operations
Assist and monitor to ensure all building procedures and performance measures are maintained at all times
Ensure all Critical Environment (CEM) requirements are met
Seek ways to reduce costs and improve operational standards
Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
24/7 emergency call support and site attendance is required
Risk Management Assist in the implementation and management of a property risk management program
Support the implementation and monitoring of disaster recovery and business continuity plans
Follow established escalation procedures and incident reporting procedures
Adhere to Jones Lang LaSalle's business conduct by ensuring compliance with the firm's guidelines, procedures, and strategies
Achieve Key Performance Indicators and Service Level Agreement targets.
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical, and emotional health.
About JLL We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics, and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.
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