A little bit about your day-today
Reporting to the Area Director, HR/People + Culture, you'll be in a multi-site support role for two of our iconic brands in San Francisco: Kimpton Hotel Enso Japantown and Holiday Inn Express & Suites San Francisco Fisherman's Wharf.
You'll be the only HR consultant for both sites and must be able to think independently under general guidance, interpreting and applying contract language for three collective bargaining agreements (Local 2, Local 39, Local 856).
Every day is different but mostly you'll be
Develop, maintain and support a legitimate business partnership with the hotel & restaurant operations teams serving as an employee advocate, cultural ambassador, subject matter expert, innovator and consultant.
Assist the hiring managers in departmental recruitment and staffing including participating in local and University career fairs, maintenance of job postings within budget and staffing guidelines, preparation of salaried offer letter requests and salaried/hourly offer letters, new hire paperwork and onboarding.
Partner with hotel & restaurant management on coaching, counseling and disciplinary matters. HR/People + Culture also serves as a consultant on progressive discipline and related investigatory responsibilities for employee issues.
Champion Employee Relations consistent with IHG's Best Place To Work and employee communication/recognition initiatives such as the Employee Opinion Survey, Employee luncheon, Surprise and Delight, GM Communications Meetings/Fireside Chats, Employee Action Committees, Housekeeping Appreciation Week, Employee of the Month/Manager of the Quarter, Kimpton Moments Recognition, Kimpton Professional Women's Group and partner with the hotel operations to increase awareness of Kimpton Cares Month, Diversity and Inclusion Month and our CSR partnerships.
Partner with Hotel & Restaurant General Managers and Department Heads to achieve excellence in employee satisfaction scores as measured through the annual Employee Opinion and Best Places to Work Surveys.
Lead Performance Management administration including 90-day and Annual Performance reviews for hotel & restaurant employees and performance improvement plans as needed.
Regularly assess property-specific training needs and lead professional development including Kimpton University facilitation, ensuring maximum attendance at all KU courses, compliance and skills-based training courses.
Timely perform Exit and Stay interviews and monitor for trends.
Ensure consistent compliance with all federal, state and city Employment and Labor laws.
Ensure I-9, EEOC, OSHA and workplace file compliance. Manage Workers' Compensation and Unemployment administration including effective case management of Workers' Compensation and Unemployment claims to minimize liability and expense exposure. Ensure compliance to Workers' Compensation reporting requirements, transitional duty and return-to-work goals for employees with active Workers' Compensation claims.
Actively and consistently participate in weekly hotel staff meetings, daily line up meetings, Executive Committee and/or departmental meetings, as needed or otherwise requested.
Provide onsite Human Resources support and visibility for your property by fostering an open door policy.
Actively partner with Directors of Engineering and General Managers in facilitating city Safety Committee initiatives.
Additional projects and responsibilities may be assigned by the General Manager(s)/Area Director of HR/P+C.
What we need from you
Minimum of two years' experience as an HR manager in a hotel environment. Prior experience managing in a union setting is preferred.
Bachelor's degree in HR, Hotel Management or related field preferred but not required.
PHR preferred but not required.
Strong computer skills including: Word, Excel, and PowerPoint.
Able to deal with difficult situations and people while maintaining professionalism.
Able to solve practical problems and be able to deal with a variety of concrete variables in situations where only limited standardization exists.
Familiarity with HRIS systems and software.
Strong organizational, task-management, leadership, creativity, verbal and written communication and presentation skills.
Comprehensive knowledge of all applicable federal, state and city employment and labor laws.
Naturally self-directed and outgoing with a personal commitment and passion for service in order to consistently deliver and demonstrate IHG service standards to our internal customers.
Ability to operate independently, using sound judgement to make decisions.
Ability to handle confidential information discreetly and protect employee privacy.
What you can expect from us
The salaried pay range for this role is $90,000 to $100,000.This range is only applicable for jobs to be performed at Kimpton Hotel Enso & Holiday Inn Express & Suites San Francisco Fisherman's Wharf. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
You can apply for this role through the link below (or through internal career site if you are a current employee).
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Join us and you'll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
