Arabic Speaking Customer Advisor For Global Media Platform

Arabic speaking Customer Advisor for global media platformRole: Arabic speaking Customer Advisor for a global media platformSalary: 16-19K euro gross p/a (depending on experience) plus benefits (food vouchers, public transport allowance and performance bonus)Relocation: 2000 euro gross relocation bonus offered to those relocating outside PortugalThe media landscape is going through an exciting period of change. Streaming services, blockbuster podcasts, and social sharing are all driving innovation in the industry. Would you like to join one of the global leaders in this new frontier? If so, then get in touch to discuss this exciting new role in Lisbon. This sea-side city of Portugal has lots to offer from the beautiful old parts to new and modern architecture. If you like the sun and the sea then this city is right for you!As a Customer Advisor, you will be part of a multilingual team, where you will provide outstanding support via social media to users of this global media platform. This is an exciting role where you will be responding to customers' queries via social media, managing the company's social media visibility, and reviewing the social media channels. This role will suit someone who has a passion for Social Media with excellent communication skills.RequirementsFluency in Arabic and a good command of EnglishPrevious experience working in either Social Media, Customer Service, and/or PREagerness to learn and attention to detailFlexible attitude and can easily adapt in a changing environmentAbility to multi-taskSalary and benefitsBasic gross annual salary between 16-19K euro plus benefits. Daily food vouchers per working day of euro 7.63. Public transport/Commuting allowance of 60 euro p/m. An annual performance bonus of 5% is offered. Selection process can be done remotely via online video conferencing. A relocation bonus of 2000 euro is offered for those successful candidates that relocate to Lisbon from outside Portugal. Besides this, there will be a relocation team available to provide assistance with finding temporary/permanent accommodation. Further benefits include training and development, career opportunities, monthly language bonus, free tea/coffee and water, and working in an exciting new international office in Lisbon.
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