Company Description Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description Our mission at Novotel Cambridge North is to create memorable moments for our guests, giving the best hospitality experience starts with having great and happy people!
Get ready to make an impact and be the future of hospitality with our Apprenticeship Program.
Our leaders and staff will provide you with the best tools, resources and experiences to support you to grow and learn every day building meaningful experience.
As our next Apprentice Receptionist, you will be the 'face of Novotel Cambridge North', extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.
A little more information: To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.
Main responsibilities: Welcome every guest and provide exceptional service throughout their stay.Personalising each interaction with guests to ensure a unique experience.Engage with the team to ensure hotel quality and financial targets can be met.Handling emails, phone enquires and other administration tasks.Responsible for balancing banking transactions for the hotel.Ensuring Novotel Standards are met and maintained.Competent in taking reservations, upselling where possible to maximise on average room rates.Assisting with Food and Beverage services if and when required.Required to attend training sessions by company during day time.Working hours include weekends and public holidays.Additional Information Benefits You can work with multinational colleaguesBe part of a global community of hospitality industryOpportunity to develop your careerSpecial staff rate at our hotelsFree GymFree night stays in our UK hotels and discounts in any Accor Restaurant (T&C Applies)Discounted hotel rates all over the world in Accor HotelsGreat work environment and colleaguesPersonal development programsComplimentary meals on duty and uniformsPension scheme28 days holidays including bank holidays (increasing yearly)Free parkingApprenticeship schemeContinuously learn and develop yourself with our Accor AcademySupport your wellbeing in your professional and personal livesGrow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countriesParticipate actively in initiatives to build a more inclusive and sustainable worldAnd many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
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