dxFeed is the leading provider of data services for the Capital Markets industry, sourcing and storing direct market data feeds from a variety of exchanges and market participants around the world, having built one of the most comprehensive ticker plants, in addition to offering the broadest range of data services for streaming, consolidation, storage, extraction, analytics, including index construction and maintenance for buy-side and sell-side institutions of the global financial industry.
We are looking for an experienced Applications Support Engineer (Level 3) to fill the open position in a team that develops and supports proprietary applications that provide market data for a variety of customers of different scale. You will help the existing team that comprises skilled engineers of different competencies to ensure access to various markets to end users from a lot of countries. You will be responsible for maintaining availability, release/deploy process, configuration, seamless monitoring, and alerting of all the solutions.
Job DescriptionWe expect an Applications Support Engineer (Level 3) to: work closely with Support, QA and Development teams for setting up, configuring and maintaining new and existing applications as part of the infrastructuredeploy, install, configure and maintain sophisticated Trading/Finance and related softwareconfigure bare metal & ?loud instances to host various types of applicationswork on the administration of UNIX/Linux OS – installation, configuration and maintenanceadministrate UNIX/Cloud infrastructure – installation, configuration and maintenancedeploy and configure cloud-based servers and networks provision servers and storage, configure firewalls, VPN, monitoring, etc.make key decisions for scalability, reliability and accessibilityinstall and manage in-house developed and external well-known monitoring systemswork with the GIT repositoriesimplement automation activities in order to get rid of routinessuggest improvements to the technical side of applications/environments as well as to the internal support processes in order to facilitate the maintenance of applications, monitoring of automated routine procedures and interaction between departmentsbe proactive in identifying and troubleshooting problems in testing and production environments, (generating solutions and bug reports when required) and monitoring network and systems health and status, and continuously making improvementssolve critical problems in applications' configuration and environments these applications reside on (multicast routing/latency issues/packet loss/etc.) and in Systems, platforms and data such as: unavailability/ outage/ inconsistency/ misconfiguration/ data delays/ etc.)communicate with clients and partner companies' engineers on technical subjectsparticipate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer issuesguide and mentor Tier II engineersshare knowledge within the team and across other teamsQualificationsRequirements: 3+ years of experience in UNIX/Linux administrationexperience working as a Tier III Support engineerstrong experience with OS-level administration on Linux and/or UNIXexperience in Amazon compute cloudhands-on scripting experience with Bash, Python, and/or Groovyexperience with configuring CI/CD pipelinesin-depth knowledge of TCP/IP and ISO/OSI stackexperience in working with Apache, Nginx, HAproxy, Envoy, etcexperience with networking (routing, IP, TCP, UDP, DNS) and Ciscoexperience with monitoring and logging tools (Zabbix, Elasticsearch, or OpenSearch, Grafana, Kibana, Dynatrace, Prometheus, etc.)know how to read and analyze errors in applicationsstrong ability to troubleshoot and solve problems using analytical skillsan ability to handle multiple tasks and projects simultaneouslyunderstanding of ITIL processes and routinesgood command of English (written and verbal)Additional skills considered an advantage: knowledge of IP Multicast (RP, PIM, IGMP)experience in cluster technologies and high availability systemsexperience with SQL-like command languageexperience with Ansibleknowledge of Java programming languageexperience with trading/exchange/risk management software usageexperience with Atlassian software (JIRA, Confluence, FishEye, etc)Life in Devexperts We will only achieve our mission if we live our culture. We start with becoming learners in all things—having a growth mindset. Then we apply that mindset to learning about our customers, being diverse and inclusive, working together as one, and—ultimately—making a difference in the world.
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