Mutual Respect, Accuracy, Creativity, and Critical Sense. Do you see yourself within these values? Let's continue… Closer is a tech company created in 2006. Carrying innovation in our DNA, we are a 100% Portuguese company that has already expanded to other 5 different countries. Being proud of our steady growth and impact in the IT market, we are conscious of the importance of the role of our people on this path.
Tasks
We are looking for an Application Support Engineer (Porto/Portugal).
Requirements
+3 years of experience in the Application Support Engineer function;
Effectively manage and solve production incidents;
Follow-up and coordinate changes and technical operations (electrical shutdown, servers mode, etc.);
Participate in change management (applications and infrastructure), collaborating with different teams such as development, sysadmin, DBA, and networking;
Keep documentation up to date: document the components and operations of the applications (architecture, procedures, supervision needs);
Manage backup data and ensure regular restoring tests;
Monitor applications and infrastructure effectively, compliant with the established SLA for all business lines;
Control load capacity for the applications;
Contribute consistently to the continuous automation and improvement of existing procedures;
Work closely with the development teams on defining the architecture of new applications, according to the infrastructure standards;
English proficiency; French is a plus.
We believe we are the ones too, by providing a multidisciplinary team and allowing you to bring your sneakers to work, helping you reach happiness.
Oh… and by the way, we also have several challenging complex projects, stimulating teams and leaders, and world-class clients and partners. If you believe in this match as much as we do, apply for the position.
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