In this project you will be able to contact with one of the key players in banking in the EU and around the world. Thus, you will be part of a multicultural team that is spread across more than 50 countries and you will help develop solutions in one of these three areas: investments, business solutions or commercial/personal services.We are looking for an Application Support Engineer to work in this project in Lisbon.Requirements:5+ years of experience in a similar position;Previous experience with IT Systems Administration, such as Windows and Linux Servers;Knowledge of administration of databases, like: MS SQL Server, Oracle and Postgres;Experience with system scripting and languages, such as Python, Powershell, and Perl;Working experience with ITIL, JIRA and SNOW;Knowledge of Middleware technologies, like: CFT, SFTP, FTaas, and Websphere;Experience with monitoring tools (Dynatrace);Responsibilities:Provide functional support to users on applications;Manage functional incidents and problems;Interact with IT Production, Support Teams and developers;Change Request, support items and incident follow up in ServiceNow;Treat requests, change requests and support items for applications;Design of new application environments;Installation, administration, documentation, support and troubleshooting of applications;Technical contact to software vendor, functional application support team, central infrastructure teams and users;Problem management, Continuity Management, Capacity Management, Asset and Obsolescence Management.We offer:Health insurance;A personalized training plan, with a budget to spend on the training and technical books you find necessary;Constant feedback so you can grow professionally;Remote onboarding process;Team events every semester so you can live new adventures;Culture of proximity and transparency. Your ideas and needs are heard and valued by us!
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