Application Support

Dellent is a consulting company focused on System Information and Telecommunications. Our goal is to help our candidates and consultants take a step forward in their careers through projects that meet their needs and expectations.In this project, you will be able to contact one of the key players in banking in the EU and around the world. Thus, you will be part of a multicultural team that is spread across more than 50 countries and help develop solutions in one of these three areas: investments, business solutions, or commercial/personal services.We are looking for an Application Support to work on this project in Lisbon. Requirements: Previous experience working with Linux/UNIX and Windows Systems; Experience with ServiceNow and ITIL; Knowledge of Geneos andDynatrace; Experience with SQL andOracle; Fluent in English. Responsibilities: Provide support to all users of the system in a timely and efficient manner; Liaise with the developers to communicate issues raised by the business; Track issues using ITILmethodology; Maintain a knowledge base regarding support issues and their resolution; Reconfigure various existing setups to improve the efficiency of the system and to adhere to business requests; Prepare environments for releases and ensure that the implementation and pre-production tests are carried out. We offer: Health insurance; A personalized trainingplan, with a budget to spend on the training and technical books you find necessary; Constant feedback so you can grow professionally; Remote onboarding process; Team events every semester so you can live new adventures; Culture of proximity and transparency. Your ideas and needs are heard and valued by us! Apply If the above sounds like the kind of job opportunity you would want to get involved with, then please do not hesitate to apply here. #J-18808-Ljbffr