In this project you will be able to contact with one of the key players in banking in the EU and around the world. Thus, you will be part of a multicultural team that is spread across more than 50 countries and you will help develop solutions in one of these three areas: investments, business solutions or commercial/personal services.
We are looking for an Application Production Support to work in this project in Lisbon. Requirements: 5+ years of experience in a similar position;Manage details to fully achieve required objectives and safeguard the context;Break down problems into components by identifying relevant issues and recognizing connections;Experience with application performance monitor, specifically Dynatrace;Knowledge of IT Infrastructure;Previous experience with RedHat Linux;Experience in Continuous Delivery, automation, deliveries, deployments, and rollbacks;Experience with Kubernetes, cloud managed services, such as AWS, Azure or IBM Cloud, and middleware, with: VIP, WAF, RDBMS, NoSQL, and File Storage;Responsibilities: Technical support of all the environments hosting BNP Paribas applications, both locally developed and third parties internally hosted;Ensuring specialist support to the IT development and Application Support team;Manage applications migrations/re-hosting;Coordinate the change management for all the applications in scope;Collaborate on the changes in the infrastructure hosting the applications in scope;Contribute to global/local strategic projects.Main Activities: Support the business in their IT needs and understand the business workflows and scenarios;Provide business, team members, and other project/task partnering teams updates on the issue/task/project;Understand the underlying issue and the associated patch fix/release and identify systemic issues;Contribute towards better post-release checkouts;Improve day-to-day tasks by writing scripts and automating tasks that are procedure-oriented;Availability to work during holidays/weekends as per pre-defined needs and on a rotational basis with the rest of the team.We offer: Health insurance;A personalized training plan, with a budget to spend on the training and technical books you find necessary;Constant feedback so you can grow professionally;Remote onboarding process;Team events every semester so you can live new adventures;Culture of proximity and transparency. Your ideas and needs are heard and valued by us!
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