At KWAN, we don't just offer jobs - we provide platforms for Building a Bright Future. We work with a wide range of technologies, and can align your unique skills, passions, and professional background to place you in a project that matters. Growth is very important in KWAN, and we will guide you throughout your career journey, with an entire team of dedicated People Managers.
Currently, we are seeking a Application Production Support who's eager to continue to evolve, thrives on challenges, and is ready to embark on a new opportunity. This is a hybrid position in Lisbon, Portugal.
Responsibilities: Ensure an effective and responsive first and second level of support for all the applications under your scope; Provide application support within the Banking and Financing Services; Maintain, guarantee and improve the current service provided by the transversal applications by identifying root causes, suggest and implement improvements on the current processes; Contribute to the definition of non-functional requirements that a new application must respect before going into production. Requirements: (4+) years of experience in similar roles; Knowledge of ETL procedures and Oracle tools; Manage details to fully achieve required objectives and safeguard the context; Keep efficiency and effectiveness in an environment with a high level of context switching; Being able to handle multiple incoming enquiries according to urgency; Strong analytical skills; Offer: Empowering and respectful work culture where every voice matters; Personalized Coaching Program: Provided by in-house specialists, our People Managers; Continuous Learning: Join our tech meetups and online trainings; Dynamic Community Culture: From movie and quiz nights to dinners and our annual summer gathering, we believe in having fun together; Celebrating You: Through our Rocket Points. If this offer resonates with your career aspirations and you're ready to embrace an exciting new challenge, we encourage you to seize this opportunity or send your CV to us.
Not sure yet? No problem! Reach out anyway, and let our team guide you through the best opportunities we have for you.
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