Application Production Support

Description:
Main Responsibilities:

Manage incidents according to Service Delivery GITSDE / ITIL Standard;

Monitor environments and KPIs, suggest changes, improvements so as to continuously improve global level of service and validate changes onto production;

Identify recurring Issues and service Requests and define action plans to reduce them.

Noesis is looking for professionals with the following profile:

Bachelor's degree or higher in Information Technology or Computer Engineering or related field;

Minimum 4 years of experience in Application Production Support;

Knowledge in Ansible, Linux, Jenkins, Cloud, Kubernetes, and monitoring/Dynatrace.

Proficiency in at least 1 database (Oracle, Sybase, SQL Server);

Previous contact with ITIL processes is appreciated;

Organizational and communication skills;

Proactivity and dynamism;

Good English level (mandatory).

If you meet these conditions and would like to join an innovative organization that continuously invests in training its talents, send us your application.

Join us. Let's innovate together!

All our recruitment and selection processes are based on equal opportunities, valuing the competence and potential of each person and ensuring that no candidate is discriminated on the grounds of gender, ethnicity, sexual orientation, age, religion or physical condition.

Requirements:

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