col-wideJob Description:
The Analyst, People Group Operations, will play a key role in supporting the operational needs of the People Group (PG), as well as the various workflows and processes that directly impact the team member experience.
The Analyst will deliver high-quality analytics and execute with operational excellence. They will create value from the delivery of impactful solutions within the PG function and serve as a data steward and translator to leaders in the organization.
This individual contributor must have the ability to build relationships and collaborate effectively with team members in all functions within the People Group, as well as other business partners and stakeholders in the organization. This is an important position requiring technical knowledge, business awareness, and industry expertise during a time of accelerated growth.Duties and responsibilities, as they align to Ryan's Key Results:
The best candidate will easily demonstrate prior successes and experiences in each of the following areas, as well as possess behaviors that align with Ryan core values.
People
Contributes to the operational processes and data needs of the PG and the business
Integrate data from multiple sources to produce well-rounded insights into our team member experience
Generate actionable insights through the use of metrics and dashboards to optimize and drive the decision-making for PG strategies
Client
Operate as a 'trusted advisor' to all internal clients and stakeholders
Collaborate with other departments regarding PG initiatives, building internal and external relationships to ensure strong partnerships across the Ryan ecosystem
Establish "to-be" solution alternatives with recommendations and participate in the best approach to pilot and deploy solutions
Work on cross-functional projects focused on continuous improvement, automation, and standardization
Develop and deliver training and communication artifacts that support self-service for end-users
Value
Partner with various stakeholders to analyze, define, and document business processes for defined-scope enhancements, typically pertaining to function-specific areas; ensure that functional designs meet business requirements and align with the solution design
Exceptional problem-solving, collaboration, and communication skills
Demonstrate 'role model' behaviors and subject matter expertise related to operational excellence
Manage projects requiring a consultative design thinking mindset while managing stakeholder relationships. Strong technical acumen to quickly adopt new modules as needed
Regularly demonstrates the characteristics of a 'high potential' profile: determined, insightful, curious, and engaged
Special projects as assigned by the PG leaders
Education and Experience:
Bachelor's degree in relevant, business-oriented degree required (e.g., Human Capital Management, Finance, or Data Analytics); advanced degree preferred
Interest in People Group Operations and Human Resources function
Interest in working with Workday HCM is highly preferred
Interest in workforce analytics and tools that evaluate metrics to improve talent capacity planning and maximize labor utilization
Innovative and creative, combined with the ability to execute solutions in a results-oriented environment
Must be a self-starter; ability to work independently and multi-task in a dynamic environment, managing multiple deadlines and priorities on a large capacity and global scale
Handles and safeguards confidential information and sensitive material
Computer Skills:
To perform this job successfully, an individual must have advanced knowledge of Microsoft PowerBI, Excel, PowerPoint, Outlook tech-savvy, and Internet navigation and research. Knowledge of Workday HR and Workday Adaptive is preferred.
