After Sales Director (M/F/D)

Location : Africa
Today, Salvador Caetano Africa is present in more than 30 countries on the African continent and it represents more than 15 automotive brands. The world of automotive vehicles and mobility belongs to Salvador Caetano África.
We are always on the move looking for new talent to join our team and focused on business growth.
 
We dare you to take mobility to Africa!
 
Who is the After Sales Director?
 
 – After Sales Business Development (service and parts)
– Implementation of actions for budget compliance and improvement of operations' profitability and productivity
– Ensure the technical area and quality excellence, attention and satisfaction of customers
– Manage the After Sales team, keeping the team motivated
– Develop and implement the plan, training and development of teams
– Ensure the relationship and procedures of brands: on time information delivery, process implementation, guarantees, training
– Implement the procedures established by Salvador Caetano Africa for the overall management of the After-Sales (daily follow-up of the activity, follow-up of work in progress, activity planning, warehouse management, ordering and storage of "5S" spaces, productivity control)
– Ability to adapt to new cultures and being able to work under pressure
– Leadership and customer centric
– Result oriented, proactive and organized
 
Our offer:
 
-Opportunity to grow in a multinational company
-Performance bonus
-Training and continuous development
 
You must have:
– Degree in Mechanical Engineering, Industrial Engineering and Management or similar
– Experience in after-sales management of not less than 5 years in similar projects (preferred)
– Proficiency in automotive engineering
– Strong motivation for international career with residence in Africa
– Proficiency in English (spoken and written)
– MS Office and Information Systems
 
At Salvador Caetano we help people moving!