This position oversees all the administrative and technical actions in order to assure that invoicing processes are managed within the required deadlines and in accordance with internal financial procedures, coordinated with Cash Collection actions and customers.
Manual invoicing of equipment maintenance and leasing contracts, as well as hemodialysis sessions.
Mailing/Emailing of electronic and non-electronic invoices from NephroCare E-Services.
Control and follow up of the Return Material Reports of the clients, necessary to make credit notes, in coordination with Logistics and Transport Agencies.
Making own credits and debits in the event of returns and incidents in invoices.
Filing and registration of the documentation corresponding to the debits and credits (Facet Control), which are made to rectify incidents in invoices.
IPACE controls management.
Interlocution with clients about claims and requisitions to resolve issues related to the invoices.
Coordinate actions with the billing team to achieve invoicing objectives.
Request changes to master data in customer accounts.
Tracking of blocked orders and unblocking management in SAP in coordination with the Cash Collection Manager.
Monitoring different situations from customer invoices, from the Edicom platform.
Upload NephroCare electronic invoicing to platforms in each region as needed.
Monitoring the status of electronic invoices, FMC Spain and NephroCare, coordinating corrective actions with the billing team.
Maintain fluid communication with the commercial team (Commercial Excellence, Customer Services, and Sales) regarding information related to invoices (NC and Product Business).
Collaborate closely with the Cash Collection Manager, in data preparation as requested by external and internal Auditors.
Proactively collaborate in internal projects and implement new solutions, national or international, that impact the billing process and local business.
Initiate and propose any type of improvement that impacts invoicing and cash collection processes.
Raise to Netcare team any technical incident regarding billing systems, as well as initiate functional and configuration improvements for users (according to budget and Accounting Head guidelines).
Support current activities to emphasize and reinforce growth, development, and advancement by ensuring customer-oriented, value-adding solutions.
Create efficient and effective management, organizational and operational structure.
Establish and promote strong working relationships with HQ as well as counterparts and Business Partners in EMEA functions.
Stimulate cooperation and exchange of knowledge and experiences between all organizational units.
Ideal Profile Requirement
Graduate in Business or Economics is a plus.
Specialized modules about finance.
Previous experience of 3 years minimum in similar positions.
Experience in healthcare companies is a plus.
High level of Excel. SAP Finance is a plus.
Project Management digitalization experience is a plus.
Experience with Business Intelligence tools is a plus.
2-3 years experience with accounting and invoicing programs.
SAP preferable or Finance ERP.
High level of English is a plus. Fluent in writing, speaking, and reading.
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