.Generix is a leading SaaS vendor specializing in Collaborative Supply Chain solutions that enable the seamless exchange of goods and data across the globe between suppliers and customers, all while responsibly managing their flows. Its platform of innovative digital services optimizes the management of physical flows, by coordinating the entire supply process, from production to delivery, thanks to its WMS, TMS, RMS and VMI solutions; as well as logical and financial flows, by integrating the systems of all players in the chain, from order to payment, with its e-invoicing, e-reporting, EDI, P2P and O2C solutions. Generix creates a distinctive ecosystem designed to cater to its customers, ensuring top-notch performance and sustainability, connecting all global players in retail, industry and services, and fostering the transition toward greater digitalization and energy efficiency. With nearly 850 dedicated employees, Generix provides day-to-day support to over 4,500 companies across more than 60 countries, processes over 500 million invoices, handles more than 40 million order lines each month, and manages 8 million EDI messages daily. Our clientele includes Danone, FM Logistic, Fnac-Darty, Essilor, and Ferrero. Job Description As Accounts Receivable Specialist you will ensure cash collection from clients in due time, according to payment terms, in order to ensure the availability of treasury for the Group. As Accounts Receivable Specialist, you are responsible for: Ensuring the cash collection from clients in due time, and managing overdues, if any, in compliance with the standards, procedures and instructions: Define/check payment date proactively with customers by phone, email or letter; Daily check if expectedpayments have been collected; Call clients for any overdue according to the procedure; Negotiate and establishpayment agreements with customers; Collaborate with other internal teams, such as Sales and Client Support, to resolve issues related to billing; Identify and resolve discrepancies in current accounts, investigate and resolve possible problems related to invoices or payments; Keep up-to-date recordsof all interactions and communications with customers and keep the database updated on customer contacts; Draw up recovery maps, monitor the status of payments and provide regular updates to superiors; Compute and monitor theDSO; Execution of other administrative matters. Respect the processes and be a force of proposal of improvement: Respect the established processes in order to guarantee the quality and reliability of data, respecting deadlines, procedures and instructions; Make proposals for improving processes in a constantly changing environment. Master the tools associated with processes and propose optimizations in a constant search for continuous improvement
