Join a high reputable multinational company - Global Business Services
Client Details
Our client is a Multinational Company, with Global Business Service in Portugal.
Description
Responsibilities Business Operations Management
Lead the Accounts Payable Team Leaders as an AP Manager by fostering motivation and well-being, addressing challenges, communicating the GBS management strategy, and inspiring personal and professional development.
Validate recommendations and lead implementation on Accounts Payable policies and procedures.
Analysing and resolving escalated back office issues related to AP applications.
Plan and lead strategic planning for both immediate and future back office application needs.
Validate and lead update department standard operating procedures.
Escalation level for highly confidential and/or highly sensitive process related issues.
Reporting: Present KPI's to customer and stakeholders to display process performance.
Propose mitigation actions with GBS Customer and other stakeholders.
Perform benchmarks with similar companies.
Lead process projects.
Translate the strategy into meaningful objectives within your area of responsibility.
Contribute to increasing profitability by securing the business in the short, mid, and long term.
Supplier Management and Monitoring
Lead the monitoring of stakeholders and implement actions to improve performance.
Develop SLA lead actions with stakeholders to ensure their performance and customer satisfaction.
Lead review meetings with customers/suppliers.
Serve as the front line of communication with external stakeholders, presenting performance updates and aligning prices.
Customer Service and Relationship
Build and sustain strong relationships with GBS "customers".
Promote adherence to business rules in accordance with processes and policies.
Project Management
Develop guidance on AP methodology and seek improvements and new technologies.
Identify best-in-class system solutions and implement them with the support of a Finance System Expert.
Lead and foster implementation of compliance, segregation of duties, and internal controls rules.
Ensure compliance with Finance, Purchasing, and Supply Chain policies and procedures.
Support the Head of Accounting and other related departments in special projects, such as S2P.
Develop Standard Operating Procedures (SOPs) to minimise the impact of attrition and ensure smooth operations.
Continuous Improvement and Projects/Tools
Implement a Continuous Improvement Plan to track performance and identify areas for improvement within the Division but also across Divisions with the other Managers.
Encourage innovation and eliminate non-value-adding activities to drive continuous improvement.
Develop process re-engineering initiatives to streamline end-to-end processes.
Identify performance issues and implement corrective measures in a timely manner.
Profile
The ideal candidate will have:
Finance/Accounting background with a minimum of 7 years' professional experience in a commercial or industrial environment with tight deadlines.
Demonstrated leadership in resolving or escalating issues, team building, training, and team support.
Excellent communication skills.
Demonstrated ability to organise and coordinate multiple tasks and communicate effectively with all levels of the organisation.
Promotes a "speak-up" culture.
Interpersonal and analytical skills.
Digital Mindset.
Proven ability to work in a team and independently.
Rigorous and analytical with ability to follow and apply strict processes and internal controls.
Fluent in English with the ability to interact with native speakers.
AP/AR strong expertise and a graduate of a Business school.
Nice to have: SAP expertise, experience in dealing with external stakeholders, and presenting performance and price alignment.
Job Offer
Benefits - what's in it for you:
Diverse career opportunities.
A hybrid working model, allowing you to combine onsite and offsite work.
A motivated and fun crew to grow and build and shape the GBS together.
An intense and exciting onboarding experience.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
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