col-wideJob Description:
We offer comprehensive market support and actively develop various high-tech blockchain products. Having successfully collaborated with over 1,500 clients, Gotbit has honed its expertise in designing user-friendly and effective blockchain solutions for businesses and end-users alike.
Who we are:
Gotbit has been in the market since 2017 and has established itself as a Tier-1 International Crypto Company. We offer comprehensive market support and actively develop various high-tech blockchain products. Having successfully collaborated with over 1,500 clients, Gotbit has honed its expertise in designing user-friendly and effective blockchain solutions for businesses and end-users alike.
Our team of over 160 skilled professionals spans the globe, bringing diverse perspectives and expertise to our projects.
Currently ourAccount Management Departmentis looking for anAccount Manager.
Major Responsibilities
Building and maintaining strong, long-lasting customer relationships
Operating as the lead point of contact for any communication issues
Working with clients' objections
Assist with challenging client requests or issue escalations as needed
Participate in the sales process
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Prepare reports on account status
Collaborate with team to identify and grow opportunities
Requirements:
Knowledge of current market trends, and industry developments in the cryptocurrency space.
Proven work experience as an Account Manager or in a similar role, preferably in a sales or account management environment
Excellent English language skills (C1), both written and verbal, to ensure smooth and effective client communication
Demonstrated ability to understand client needs and objectives, and effectively position solutions to meet those requirements
Proactive and results-driven mindset, with a focus on achieving sales targets and providing exceptional customer service
Ability to resolve conflicts and address client objections in a professional and solution-oriented manner
Gotbit offers:
Remote work from any location
20 paid vacation days and 5 sick days annually
Full compensation for documented sick leave
Wellness support: We value our employees' well-being and cover expenses for sports, healthcare, coworking spaces, and team-building events
Continuous learning: Monthly Gotbit Educational Meetups featuring industry leaders help you stay ahead of the curve
Global exposure: Attend industry conferences with our sponsorship and connect with the world
Collaborative environment: Join our friendly and young team where all of your ideas will be heard
Apply now!
We look forward to receiving your application
