Academic Advisor - Admissions Office
We are looking for an ambitious and talented student recruitment professional to join our growing Admissions team. You will be directly responsible for the recruitment and enrolment of new BA & MA students in international markets.
You will be a strong communicator with high levels of empathy, a knowledge of the recruitment process and the ability to work remotely whilst collaborating with the rest of the Team.
You will liaise with our Student Office Team to coordinate the analysis and verification of student requirements, provide answers and guidance on the courses we offer.
You must be highly proficient in written and oral communication in both English as the primary working language as well as either Spanish or Portuguese.
You must have a strong working knowledge of the recruitment cycle, the ability to communicate to both inform / advise / persuade and demonstrate an ability to deliver on short deadlines.
As an Academic Advisor, your primary job duties will include:
Connecting with students through outbound phone-calls who have registered an interest in our courses and schedule interviews to provide guidance.
Conduct webinars, online interviews (video and voice) professionally and educate our market.
Advise prospecting students on their course options and encouraging enrolment where appropriate.
Be the main point of contact for your list of prospective students in the enrolment process.
Your performance will be measured based on 3 key aspects:
Recruitment Performance - the number of students engaged, interviewed, enrolled and registered.
Collaboration / Teamwork - internal communication skills and support offers to your team.
Innovation & Initiative - your overall contributions to innovate within the team / wider school.
You will receive training, mentoring, workplace equipment and become part of a highly collaborative, effective recruitment team that deals with inbound and outbound communications campaigns to prospective students in 100+ countries around the world. It is a challenging role at times, intellectually, and you must have determination and focus to reach your recruitment results. If you have a previous sales, education or recruitment background, this is an advantage. We provide a generous bonus scheme linked to performance, statutory holiday, additional time off where required and flexible working hours.
This job is full-time located in either one of our world-wide Admissions Office in Porto.
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