Deadline Date: Tuesday 12 November 2024 Requirement: Academy Innovation Space Implementation PM Location: Oeiras, PT Full Time On-Site: Yes Time On-Site: 100% Period of Performance: 2025 BASE: As soon as possible not later than 1 January 2025 – 31st December 2025 with possibility to exercise the following options: 2026 Option: 1st January 2026 until 31st December 2026 Start date not later than 03 January 2025 Required Security Clearance: NATO SECRET INTRODUCTION The NATO Communications and Information Academy (NCI Academy) located in Portugal, Belgium and The Netherlands reinforces NATO's technological edge through excellence in Cyberspace learning.
The NCI Academy Academy Learning Environment (ALE) consists of integrated multi-purpose classrooms, a training systems landing zone, laboratories and remote technology.
The NCI Academy will implement a new Innovation and Collaboration space, which will be a reconfigurable hybrid learning and collaboration space, and it will be connected to the ALE.
The implementation of an Innovation/Collaboration space and a Virtual Instructor Led Training (VILT) capability at the NCI Academy campus in Oeiras, Portugal will: support the scale up of the learning opportunities/offerings for our customers; improve the learning delivery and student learning retention; provide flexibility and agility to respond to immediate customer needs; catalyse innovation and digital transformation within the Academy, the Agency and NATO and lead a to better understanding and assessment of potential and relevance of Emerging and Disruptive Technologies (EDTs) for NATO; and provide an opportune gateway for better engagement and understanding of the 'End-users' of NCI Agency capability and services.
The NCI Academy is looking to outsource the project management of the three project work packages.
The service contractor will work closely with the NCI Academy Project Lead, and Technical Lead.
The work shall involve project task planning and resource allocation; execution of work package tasks and coordination of other tasks; compilation, review and acceptance of some deliverables; and monitor, control, and reporting on the progress of the work packages.
The work shall be primarily conducted onsite at the NCI Academy in Oeiras.
OBJECTIVES The main objectives of this statement of work can be summarized as follows: 1.
Plan, monitor, control, and report on the UNCAP project work packages.
2.
Schedule, orchestrate and ensure completion of work packages deliverables (outputs and activities) with good quality.
3.
Actively manage risks and issues related to work package deliverables and collect lessons learned.
4.
Coordinate and ensure alignment with key NCI Academy and UNCAP stakeholders.
SCOPE OF WORK The following activities require support under this SOW: 1.
Plan, monitor, control and report on the overall project and work packages 2.
Schedule, orchestrate, and ensure on time completion of work packages according to milestones 3.
Actively identify and manage risks and issues related to work package deliverables, and milestones and collect lessons learned 4.
Coordinate and ensure alignment with NCI Academy and NCI Agency stakeholders The contractor will mostly work on their own but will take directions and guidance from the NCI Academy Deputy Dean and designated Technical Lead.
The contractor will provide the PM service using an Agile and iterative approach.
Each sprint is planned for a duration of 1 month.
The content and scope of each sprint will be agreed during the sprint-planning meeting, based on the activities mentioned above.
DELIVERABLES AND PAYMENT MILESTONES The NCI Academy team reserves the possibility to exercise the described options, depending on the project priorities and requirements.
The payment shall be dependent upon successful acceptance of the Delivery Acceptance Sheet (DAS) –(Annex A) including the EBA Receipt number.
Invoices shall be accompanied with a Delivery Acceptance Sheet (Annex A) signed by the Contractor and line manager.
2025 BASE: 01 January 2025 to 31 December 2025 Deliverable: Up to 12 Sprints Payment Milestones: Upon completion of each sprint and at the end of the work.
Number of sprints is estimated considering a starting date as 1 st January 2025.
This will be adjusted depending on the actual start date.
2026 OPTION: 01 January 2026 to 31 December 2026 Deliverable: Up to 12 Sprints Payment Milestones: Upon completion of each sprint and at the end of the work.
EXPECTED OUTCOMES AND QUALITY Sufficient progress within the project so that it is on track (to complete by December 2026), as currently planned or sufficient awareness of any blocking issues to ensure that the project stakeholders and customer can be informed, exceptions raised, mitigation actions taken and re-planning done if necessary.
Continuous joint awareness and alignment between NCI Academy and the contractor on deliverable requirements, standards, status, priorities, value for the mission and deviations.
EXPECTED PERFORMANCE The contractor performance will be evaluated at the end of the sprint, during a sprint retrospective.
The following will be expected: 1.
The contractor shall be fully aware of the status of the work packages and deliverables at all times.
2.
The contractor shall actively compile, with the appropriate SMEs, the output deliverables in an efficient and effective manner.
3.
The contractor shall maintain a good relationship with the stakeholders to ensure accurate information, good coordination and high efficiency.
COORDINATION AND REPORTING The contractor shall participate in status update meetings, sprint planning, and other meetings, physically in the office, or in person via electronic means using Conference Call capabilities, according to line manager's instructions.
For each sprint to be considered as complete and payable, the contractor must report the outcome of his/her work during the sprint, first verbally during the retrospective meeting and then in writing within three (3) days after the sprint's end date.
The format of this report will be agreed with the line manager and as a minimum will include a brief description of the work completed, the development achievements, the main engagements, and the risks and issues identified and managed during the sprint.
Acceptance of each sprint completion will be documented in Annex A – Delivery Acceptance Sheet.
SCHEDULE This task order will be active immediately after signing of the contract by both parties.
The BASE period of performance is as soon as possible but not later than 1 st January 2025 and will end no later than 31st December 2025.
If the 2026 option is exercised, the period of performance is 01st January 2026 to 31st December 2026.
CONSTRAINTS All the deliverables provided under this statement of work will be based on NCI Agency templates or agreed with the line manager.
All documentation will be stored under configuration management and/or in the provided NCI Agency tools.
All the deliverables of this project will be considered NATO UNCLASSIFIED.
Part of the work may involve handling classified information, therefore, a security clearance at the NATO Secret level is expected for the contractor(s) undertaking this service.
SECURITY The security classification of the service will be up to NATO SECRET.
The contractor providing the services under this SOW is required to hold a valid NATO SECRET security clearance.
PRACTICAL ARRANGEMENTS The contractor will be required to provide the service on-site in NCI Academy Oeiras (PRT) Travel arrangements will be the responsibility of the contractor and the expenses will be reimbursed in accordance with Article 5.5 of AAS Framework Contract and within the limits of the NCIA Travel Directive.
He or she will work under the direction and guidance of the NCI Academy Deputy Dean or their designated representative.
This service must be accomplished by ONE contractor.
QUALIFICATIONS [See Requirements] Requirements QUALIFICATIONS This work requires a project manager with the following qualifications and experience: The candidate has a NATO SECRET security clearance, provided by the national security organization valid at the time of submission of the bid and covering the period of the contract.
Fluent in English and must be able to read and write technical and user documentation.
Bachelor's degree in a relevant field with 2+ years of experience OR 6+ years of relevant experience without a degree.
Project management Prince 2 or equivalent certification.
Experience with delivery of C4ISR training to NATO and National entities (military and civilian).
Experience with NATO Education and Training and the Global Programming Approach.
Knowledge of and experience with the NATO Command Structure, the NATO Force Structure, and the NATO Political Structure.
Experience with development of curriculum, training materials and instructional aids.
Experience working in an International environment with Military and Civilian elements.
Knowledge and experience of working with NCI Agency.
Knowledge and experience of working with the NCI Academy.
Extensive experience in risk and issue management.
Project management experience with the implementation of live online instruction capabilities (such as Virtual Instructor Lead Training (VILT) capabilities) and innovation support technology.
Knowledge and experience working with the Service Now tool for project management.
Desirable qualifications and experience NATO CIS Technical Instructor or equivalent qualification.
Experience with Learning Analysis, Design and Development.
Knowledge of and experience with training delivery of NATO C2, Functional, and Core Services (Core GIS, INTEL FS, LOGFAS, NCOP etc.).
Knowledge and experience with Agile implementation methodology.
Experience with hybrid learning and the learning technology necessary to enable hybrid learning.
Language Proficiency Level 3 English language skills according to NATO STANAG 6001: Listening (3); Speaking (2); Reading (3); and Writing (2) or according to Common European Framework of Reference for Language level B2-C1/Upper Intermediate-Advanced level)
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