Job Title: Content Moderator (German C1 & English B2) Social Media Safety Specialist Location: POP - Porto Office Park, Porto, Portugal
Company: Our BPO Partner Company, Supporting a Leading Social Media Platform
Contract Type: Permanent, Full-Time (On-Site)
Start Date: 21 November 2024
Help Shape a Safer Online World as a Content Moderator! Are you fluent in German (C1) and proficient in English (B2)? Do you want to play an essential role in making social media a safer, more enjoyable space? Were looking for dedicated Content Moderators to join our team, supporting a global social media giant by monitoring and moderating content, ensuring it adheres to community guidelines and maintains a safe environment for users worldwide.
What You`ll Do: As a Content Moderator, you will be part of a fast-paced team focused on quality and compliance. Your primary responsibilities include:
Content Review: Carefully monitor, evaluate, and moderate user-generated content, including videos, posts, and images, to ensure it aligns with the platform's community standards.Address Sensitive Content: Act professionally and empathetically while reviewing flagged content, ensuring decisions are made with user safety and community standards in mind.Quality & Compliance: Consistently meet and exceed Key Performance Indicators (KPIs), keeping accuracy and quality at the forefront.Data Privacy & Protection: Safeguard user information and uphold strict data protection guidelines as defined by the client. What You`ll Bring to the Role: Language Skills: Proficiency in German (C1) and English (B2) is required for content review and team communication.Attention to Detail: A sharp eye for spotting inconsistencies and ensuring compliance with content guidelines.Tech-Savvy Mindset: Skilled in navigating computer systems and adaptable to new tools and changes in a dynamic work environment.Professionalism: A resilient, team-oriented attitude, especially when handling challenging or sensitive content. Preferred: An associate degree in a related field, with 6-12 months of customer service or content moderation experience.
What's in It for You? Base Salary: 950 EUR per month, paid 14 times a year.Language Bonus: 450 EUR per month for your German language skills.Meal Allowance: 1,837 EUR annually (net).Relocation Package: Includes a flight and three weeks of accommodation to help with your move to Porto. Schedule & Shifts: Rotative Shifts (24/7): Must be open to working a rotating schedule, with two days off weekly.Morning Shift: 07:00 - 16:00Afternoon Shift: 14:00 - 23:00Night Shift: 22:30 - 07:30 Please note: This is an on-site role, requiring full-time presence at the Porto office. Ready to join a team that's making a difference in online safety? Become part of a global mission to protect and enhance user experience on one of the world's most popular social media platforms. Apply now to start your journey!