The QA is responsible for participating in functional and process facets of Micros Retail software implementations by applying retail industry knowledge, specialised payment expertise and Micros Retail software functionality.
Essential Duties and Responsibilities:
Assist in the definition of project objectives, scope, processes, organization, timelines, and overall approach
Consider and define implementation and integration alternatives
Act as a contact for the system functionality advice and provide coaching to the client business process team users
Define system configuration requirements, identify gaps and recommend system modifications and process changes to optimally satisfy business users
Document functional requirements for modifications and support design process for the client
Escalate project issues that cannot be resolved within your sphere of influence/authority to the Project Manager as needed
Provide support to multiple customer development and deployment projects by consulting on best practices for payment transaction, providing technical assistance, and custom solutions based on requirements
Work with internal development teams to write customer-based functional requirements and support development of new products and technologies
Design hardware and software testing and evaluations for payment and tablet devices
Provide regular project updates to key stakeholders
Undertake QA activities as required to ensure the success of the project
Maintain a detailed knowledge of the functional capabilities and integration points of the Micros solution, as well as an in-depth understanding payments and associated processes
Assist with driving test plan definition, creation and execution, as well as go-live assessments as needed
Essential skills:
High degree of initiative, accuracy, efficiency, and attention to detail
Ability to maintain confidentiality when dealing with proprietary information
Strong ability to proactively identify and resolve issues
Ability to be flexible and adapt to change in a complex global organization
Education and Experience:
Bachelor's degree in a Computer Science or related field or 3+ years of related experience
Prior Micros/Oracle or POS quality assurance experience
3+ years quality assurance and/or POS systems integration experience preferred
3+ years in the Retail industry or an associated Retail IT field preferred
PL/SQL knowledge
XML knowledge
Issue reporting through tool (example: Jira)
Writing test plans
Reviewing and approving function design documents
Prior experience review log files
POS Hardware and environment setup
Nice to have:
Java (J2EE) knowledge
Web Services knowledge
Automation testing
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