Wfh (If Based In Portugal)German Fluent Sales/Customer Support

Sales Customer Support Porto, Portugal WFH

Salary Conditions:

Base salary (gross): 1100€/month x 14

Possibility of sales bonus up to 120e p/month

Meal allowance: 6€/per working day (paid in meal card)

Health insurance

Responsibilities:

Inbound calls

Sell packages of the product

Cross-Sell or Upsell packages and associated products

Customer support for post-booking and booking management

Support travel agents with bookings and booking management

Support customer with information about a range of questions like destination, documentations, prices etc.

Profile:

Previous Contact Centre or Customer Service experience (preferable)

Enthusiastic and skilled in technology applications

Excellent language skills in German and feel comfortable speaking and writing in English

Love to communicate, while being easy-going and patient with our customers

Good and customer-friendly service is the highest priority for you

Curious and persistent to solve issues

Organised and can keep a cool head even in stressful situations

Training Conditions

Duration: 30 calendar days
Monday to Sunday - Rotative shifts within the schedule below:

Monday to Friday: 08:00h - 18:00h

Saturday and Sunday 08:00h - 17:00h

(occasionally you must have availability from 08:00h - 19:00h)

Days off: 2 days (rotative)

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