About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Text Constant Lisbon's most iconic address. Located in the heart of Lisbon, our historic Hotel wears the cultural heart and soul of Portugal on its sleeve. Inside, art-deco sensibilities mingle with an updated Louis XVI style, and a collection of important contemporary local artwork fills our halls. Outside, views of the city's rolling hills and brightly tiled exteriors spread out before you. After spending the day exploring the city sights, many just steps from the Hotel, we invite you for a seasonally inspired, Michelin-starred gastronomic experience at CURA restaurant. About the role We are looking for Waiters/Waitresses to join us!
What you will do Describe the selection of food and beverage menu items to guests by offering interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods;
Communicates guest orders including any special needs or requests using the hotel's point-of-sales system and checks completed orders with the guest's original order; transport items to the guest table in a timely manner;
Anticipates guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests;
Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items;
Breakdown, clean and set-up of tables and drink stations;
Works harmoniously and professionally with co-workers and supervisors.
What you bring Knowledge of Food & Beverage service;
Passion to interact with guests and employees in a gentle and courteous way;
Anticipate guest needs, ensuring satisfaction and respond appropriately to guest requests;
Attention to detail;
Reading, writing and oral proficiency both in Portuguese and English.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals